RF Technical support Engineer
Umniah
مجموع سنوات الخبرة :9 years, 3 أشهر
Troubleshooting and optimize 2G, 3G, 4G technologies of Huawei and ZTE systems.
- Customer care services
(Roaming and VAS systems)
-SS7, M3UA and SCTP training (2 weeks) with Protei (Russian branch)
-Linux skills: can read logs, cdr, perl, trace, know about Linux commands and write query to extract certain information.
-Understand the goal of all core network elements and know about Call, SMS, Roaming flows:(Update Location, Call Forward, SMS-MO, SMS-MT, Postpaid Roaming, Prepaid Roaming, Cancel Location, Call Forwarding Conditional and Unconditional, TCSI/OCSI, CAMEL Services, Supplementary Services).
-Can deal with all systems of Protei:(RBT, MCN, DVM, GLR, STP, IVR, Sigmonitor, SMPP and WSMS).
-SQL Database basics.
-Know the main idea of VT (virtual tester) and VR (virtual return) and the flow of them.
-Perform weekly health check of all roaming servers.
Supervisor of the computer labs
-troubleshoot the problems
-format computers, and install some important programs
-teaching students and teachers about active-board
-social activities
core network department -VAS
I learned then prepared all the reports of VAS section, after that I went to Performance section and learned about some problems in wireless calls and how to prepare reports about this problems