hanan ali, Network Administrator

hanan ali

Network Administrator

Albaddad Internatonal

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Computer Networking
Experience
7 years, 10 Months

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Work Experience

Total years of experience :7 years, 10 Months

Network Administrator at Albaddad Internatonal
  • United Arab Emirates - Dubai
  • March 2019 to September 2021

Network Designing and Implementations.
- Network Administration of the Active Directory, Group Policy, DHCP server, DNS server, Fail over Clustering, Virtual Machine replication, Microsoft Exchange server 2010.
- Installation and configurations of the Routers and Switches.
- Fortinet Firewall installations and configurations.
- Avaya IP Phone systems maintenance and troubleshooting.
- NVR, DVR & CCTV cameras installation, configurations and
Maintenance.
- Microsoft windows (Windows 10, 7, XP), MAC OS, Microsoft Office (Outlook, Word, Excel, PowerPoint), 365 installation and configurations.
- Backup and file sharing (NAS & SAN Storages).
- Access point installation and configurations of the controllers.
- Email Filtering, Blocking and other issues using Anti-Spam
- Handling Company Backup and Recovery using Arc Serve.
- Access control and Door Access card systems installation and configurations.
- Etisalat portal and SIM maintenance for the company employees.
- Handling Avaya Switches and troubleshooting.
- Kaspersky Server management and remote antivirus process.

IT Support Engineer at Anat Solutions
  • United Arab Emirates - Dubai
  • January 2017 to February 2019

➢ Worked as onsite support in PANDORA and performed Service Desk Agent.
➢ Installing software and operating system from SCCM
➢ Solved Technical Issues on Ticket based system.
➢ Troubleshoot hardware, software and network problems
➢ Hands-on Experience on Microsoft Surface Hub
➢ Hands-on Experience on Access door lock and CCTV System
➢ Visiting Clients to fix faulty equipment
➢ Recommend correct solutions to errors that require knowledge of company computer applications, network, hardware and software or escalate problems to appropriate technical staff or support areas.
➢ Prepare hard copy as well as online documentation to improve user knowledge of computing information technology.

Assistan Network Administrator at Base Camp Data Solutions
  • Pakistan - Hyderabad
  • July 2015 to October 2016

 Configuring and administrating Dell Sonic firewalls and VPNs
 Configuring and administrating Routers and Switches  Managing IT infrastructure and providing Support Operations  Managing and ensuring LAN & WAN connectivity and fixing network fault  Working in Windows domain networks using Windows Server 2008R2  Administration and management of Physical and Virtual servers  Working on Virtual technologies specifically Hyper-V  Administrating Active Directory and working on Group Policy  Managing AD users and group management and assigning Quota for users  Installing and configuring Servers, Virtual Machines for new server deployments  Taking Backup of servers and maintaining VPN client side configuration  Network Monitoring and management using MRTG  Install and configure new hardware and software on computer systems  Troubleshoot, resolve networks, computer systems related issues
 Configuring and managing Cisco IP phones
 Installing, Configuring and an Administrating Microsoft Exchange Server 2010
 Monitor user data, security and installation of workstations.
 Provide feedback and support to 200+ employee workstations.
 Install, Upgrade and maintain desktop computers and printers.
 Administrating Sophos Firewall, Endpoint Protection
 Configuring and administrating routers and switches
 Configuring and troubleshooting of MS Outlook  Managing IT infrastructure and providing Support Operations
 Installing and configuring new hardware and software on computer system
 Providing Desktop configuration and application integration assistance  Troubleshoot, resolve networks, computer systems related issues

Information Technology Support Specialist (IT Support Specialist) at Lemon Communications
  • Pakistan - Karachi
  • February 2014 to June 2015

 Administrating Sophos Firewall, Endpoint Protection
 Configuring and administrating routers and switches
 Configuring and troubleshooting of MS Outlook  Managing IT infrastructure and providing Support Operations
 Installing and configuring new hardware and software on computer system
 Providing Desktop configuration and application integration assistance  Troubleshoot, resolve networks, computer systems related issues

It Support Engineer at Nayatel Pvt Ltd.
  • Pakistan - Islamabad
  • September 2013 to December 2013

 Installing software and operating system
 Troubleshooting and maintaining of LAN/Internet connectivity
 Troubleshooting of computer hardware, software and printer
 Taking of Back-up and recovery of data
 Configuring and managing Cisco IP phones  Administrating Active Directory and working on Group Policy  Installing and configuring DNS records (A, CNAME etc.)  Patching and cabling of I/O

Education

Bachelor's degree, Computer Networking
  • at Mehran University of Engineering and Technology
  • December 2012

I Secured my first division in the final examination.

Specialties & Skills

IT Technical Support
Firewall Management
CCNA Certified
Access Point configuration
Microsoft Exchange Server 2010
Technical Sales Experience
IT Support
Desktop Support
System Administration Windows

Languages

English
Expert
Hindi
Expert
Urdu
Native Speaker

Hobbies

  • Playing online games in free time