Specialist - legal
First Abu Dhabi Bank
Total years of experience :11 years, 5 Months
Manage different various channels of receiving circulars and cases such as Central Bank System (CCMS), direct from courts, branches or received from customers.
Check and supervise distribution of circulars to concerned branches and departments and ensure all cases are replied.
Liaise with FAB legal department when necessary to ensure correct handling of CB and court circulars.
Liaise / meet with CB and courts to ensure a positive working relationship exists with FAB.
Write responses to Central Bank, Courts, Police and Public Prosecutions.
Prepare external mail to different courts.
Search defendants' names through Intellect System and web and take action as per Central Bank and Court orders.
Block / unblock accounts.
Monitor and Follow up with branches / departments and units to ensure timely response are received.
Ensure responses to CB and courts are executed within agreed time .
Support Compliance Division.
Communicate with Central Bank, Courts and customers regarding inquiries and cases.
Handle customer complaints.
Approvals and advices for cases and inquiries.
Investigate in any suspicious actions taken by branches or departments and documents provided.
Training new staff.
• Register IN/OUT different various channels of receiving circulars and cases such as Central Bank (CB) System, direct from courts, branches or received from customers.
• Write responses to Central Bank, Courts, Police and Public Prosecutions.
• Prepare external mail to different courts.
• Search defendants' names through Intellect System and web and take action as per Central Bank and Court orders.
• Block / unblock accounts.
• Follow up with branches / departments and units.
• Communicate with Central Bank, Courts and customers regarding inquiries and cases.
• Handle customer complaints.
• Give approvals and advices for cases and inquiries.
• Investigate in any suspicious actions taken by branches or departments and documents provided.
• Training new staff.
• Translate contracts, court cases, forms and reports.
• Register IN/OUT different various channels of receiving circulars and cases such as Central Bank (CB) System, direct from courts, branches or received from customers.
• Download all Central Bank circulars that received via CIR System and insure that they matched with internal register.
• Write responses to Central Bank, Courts, Police and Public Prosecutions.
• Prepare external mail to different courts.
• Search defendants' names through Intellect System and web and take action as per Central Bank and Court orders.
• Block / unblock accounts.
• Follow up with branches / departments and units.
• Communicate with Central Bank, Courts and customers regarding inquiries and cases.
• Give approvals and advices for cases and inquiries.
• Investigate in any suspicious actions taken by branches or departments and documents provided.
• Translate contracts, court cases, forms and reports.
• Register notices and circulars received from UAE Regulators such as Central Bank, Abu Dhabi Securities Exchange (ADX) and Securities and Commodities Authority (SCA) in NBAD’s Master Log.
• Circulate notices and circulars received from UAE Regulators to NBAD’s business lines.
• Record the PAD & Gift register for NBAD high management.
• Handle Regulatory Correspondence Register.
• Handle customer complaints through Online Complaint Management System (OCMS) of Central Bank.
• Following up with customer experience department in order to finalize the customer complaints received by CB-UAE.
• Handle / update NBAD’s Insiders list.
• Handle Business requests through the Online Request Form System of Central Bank.
• Follow up with Central Bank to obtain approval for Business requests.
• Communicate with Regulators.
• Update Regulatory Returns for all local departments & international branches in NBAD.
• Follow up with NBAD departments, Embedded and International Compliance.
• Assist in Examiners’ requests.
• Work on Compliance Projects.
• Assist, coordinate, follow up and register NBAD nominees to the workshops, meetings and invitations held by the regulators.
• Prepare external mail to different UAE Regulators.
• Translate contracts, forms and reports.
• Register IN/OUT letters, inquiries and orders received from Courts and Police.
• Write responses to Courts and Police.
• Prepare external mail to different courts.
• Search defendants' names through the System.
• Communicate with Courts and customers regarding to inquiries and cases.
• Translate contracts, court cases, forms and reports.
Master of Management : International Business (MMIB)
in ( Arabic / English )