Hanan Alkassem, Project Team Leader

Hanan Alkassem

Project Team Leader

SCI

Location
Lebanon - Beirut
Education
Master's degree, International Humanitarian
Experience
22 years, 8 Months

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Work Experience

Total years of experience :22 years, 8 Months

Project Team Leader at SCI
  • United Arab Emirates
  • My current job since March 2021

Exact Title of Post:

Deputy Field Coordinator at BUDGET & LOGISTICS MANAGEMENT
  • April 2018 to April 2019

and the Field Coordinator, represent PU-AMI and coordinates in the project area with any relevant stakeholders, local, national and international partners, as well as local authorities, in order to facilitate the implementation of activities and to develop monitoring tools and strong capacity building, as well as inter-organizational learning;
Participate actively to the Working Groups related to protection at national (if required) and/or local level;
Participate to the elaboration of common tools and guidelines;
Work in close coordination with relevant staff in other PU-AMI bases to promote protection mainstreaming and the development of new concepts/approaches/collaborations for future programming.
Under the supervision of the Deputy Field Coordinator, work in close coordination with relevant staff in other PU-AMI Program Departments to ensure integration of protection with other sectors and to promote the development of new concepts/approaches/collaborations for future programming.
TEAM MANAGEMENT AND CAPACITY BUILDING
Provide direct supervision and build staff capacity (PU-AMI and local partners) on protection, in accordance with adequate international guidelines and technical handbooks;
Monitor and provide objective feedback related to the performance of the staff under his/her supervision (through conducting staff performance appraisals every 6 months for subordinates) to promote professional development;
Deliver awareness sessions about human rights, relevant protection topics (CP, SGBV, gender equity, etc.) and community mobilization to PU-AMI staff;
Define and implement the required training to all field teams and to community volunteer/ local partners;
Support and advise the field teams in the identification and solving of protection issues;
Ensure good communication - coordination - information level of each member of the Field teams during regular coordination meetings (or other when required);
In collaboration with the HR-Admin-Finance team, follow up on the hiring process for Protection staff under his/her line management at base level by: contributing to drafting job descriptions (if applicable), sorting resumes and conducting interviews;
Solve team conflicts and ensures team building and discipline;
Ensure the application of disciplinary procedures in accordance with PU-AMI’s HR policy and in collaboration with the Admin team and the Field Coordinator.

  • October 2017 to October 2018

Name of employer: Amel
Address of employer: Salim Slam -Beirut - Lebanon Department: Project Management
Reason for Leaving: end of project
•Description of duties:
Programme management for the implementation of Mental health / protection group including elderly and child protection;
- Planning, monitoring and assessing the Program at AMEL
- Recruiting, supervising staff and monitoring performance to ensure that the projects are implemented according to the expected results and the terms of contracts
- Managing the team (social workers, PSS Officers & pshychologists) and ensuring timely, optimal and effective implementation
- Setting priorities, proposing modifications and corrective measures for the projects that fit with the interest of the program’s objectives
- Identifying donors, fundraising and proposal writing for the program and AMEL’s other programs
- recruiting and providing adequate training and continuous support necessary for staff
Work closely with other child protection staff, including case workers and social workers, to identify child protection issues and inform evidence based programming

- Ensuring budget follow-up in compliance with donors’ requirements
- Producing Narrative and Financial reports to donors
- Liaising with relevant NGOs, government agencies and national institutions
- Representing Amel Association in coordination meetings with partners and NGOs
- Taking part in planning and implementing AMEL’s other programmes.
- Attend relevant coordination meetings (partners, donors, working groups);
- Monitor the health and protection activities in Amel’s centers at the field level in coordination with the Medical and Protection Coordinators, the Health Coordinator and the relevant staff at the centers level;
- Draft field visit and monthly narrative reports in addition to other reporting tasks as per donors and partners requirements;
- Identify needs and gaps in programming and proactively suggest new activities;
- Assist the sector Coordinators in the recruitment of staff at the center level with the support of the Finance Officer and in coordination with the sectoral, Program and Partnerships Coordinators, oversee the responsibility of finance projections, budget management and financial reporting.
9)Other duties as assigned


Exact Title of Post: Monitoring & Evaluation -Consultant

  • January 2017 to May 2017

Name of employer: Right to play

  • November 2015 to December 2016

Name of employer: Basmeh& Zeitooneh
Address of employer: Sabri Hamadi-Shatila camp- near UNRWA buildings Department: Monitoring & Evaluation Department
Reason for Leaving: Job Offer with International NGO
•Description of duties:

•Assist Program Managers and Senior Management in the development of systemic and realistic monitoring plans that utilize quantitative and qualitative data to report on project performance indicators for (Education, Protection, Relief, shelter projects)
•Develop plans for the monitoring of project activities and progress towards achieving the project’s targets, goals and Objectives.
•Support capacity building efforts and organizing experience exchanges, arrange networking meetings to enhance quality programming and implementation;
•Preparing proposals and reports to donors, and making appropriate recommendations on the programme’s progress and further development;
•Providing methodological support to operations in the area.
•Developing appropriate monitoring and impact indicators to measure the efficacy of programs implemented within the organization.
•Designs and implements a monitoring and evaluation framework for proposed projects.
•Train staff in using Monitoring and Evaluation tools to ensure that all tools and processes are understood.
•Conducts research in order to collect and analyze data for the production of program reports.
•Develops a process and tools for data collection, analysis, and reporting for project staff.
•Participates in the collection of data through the creation of surveys, as well as organizing focus groups, and interviews with beneficiaries or target communities.
•Cooperation with Project Manager in order to create monthly, quarterly, and final reports on findings and lessons learned through data collection and analysis.
•Contribute to the development of programs and proposals by developing logical frameworks and measurable indicators.
•Contribute to the capacity building of the organization by designing and establish a monitoring and evaluation system and strategy.

Exact Title of Post: English Teacher/afternoon consultant

Name of employer at Save the children
  • Australia
  • November 2015 to December 2016

Reason for Leaving: End of Project
•Description of duties:

•Understand children’s rights as human rights and create such awareness in the community as well.
•Make children feel it is worthwhile attending class.
•Be open to learning.
•Be a Friend, and Guide to the child.
•Make the classes interesting and informative. Avoid one-way communication and give opportunities to children to come up with their doubts and queries.
•Learn to recognize and identify abuse, neglect, learning disorders and other not so visible disabilities.
•Create a relationship where children can express their views, concerns, anguish, fear etc. Try to engage with children in informal discussions.
•Be a good listener. Share and discuss various issues and problems which children are facing either in school or at home.
•Encourage children’s participation in matters that affect their lives.
•Build children’s capacities to participate effectively.
•Organise meetings of children with school authorities.
•Discuss child rights issues with the parents in the PTA meetings.
•Use positive reinforcement techniques like dialogue and counselling to discipline children.
•Take active steps to reach out to children from minority and other discriminated groups.
•Stop negative stereotyping and discrimination against working children, street children, child victims of sexual abuse, trafficking, domestic violence or drug abuse and children in conflict with law, to name a few categories of those who need protection.
•Stop use of child labour in your home and workplace.
•Be democratic but not unstructured.
•Ensure children are protected within the school as well as in the community, even if it requires calling the police and taking/facilitating legal action.
•Encourage them to put forward their views before the adults and the community.
•Involve children in organising events. Give them responsibilities and at the same time give them the required guidance.
•Take children to nearby places for picnics and pleasure trips.
•Engage children in discussions/debates/quiz and other recreational activities.
•Encourage education and participation of girls through creative measures within the classroom.
•Follow-up on girls who drop out or attend irregularly to ensure it does not continue.
•Help in creating and strengthening a protective environment around children.
•Your observations are important, as they alone will help you to assess the growth and progress of a child in your class. If you see a problem, your next step should be to explore what could be the possible reason.
•Observe if the child is under any pressures from family, relatives or friends.
•Spend some time with the child privately, without being imposing, humiliating and creating an embarrassing situation for the child.
•Help the child express her/his problem either through drawing and painting or by writing a story or simply talking to you or the school counsellor/social worker or to a friend in the class.

HR/Associate at Exact Title of Pos
  • January 2014 to June 2015

Name of employer: UNRWA
Address of employer: UNRWA Building - Beir Hassan- facing Sportive City Department: Human Resources-Career Management
Reason for Leaving: Present
Description of duties:

•Managing 900 Consultant/Contractors contracts for all the process of preparing this contract including(Recruitment, TOR's, Budget, Creating Database & Reporting)
•Recruitment for 400 teacher volunteers
•Follow up with Departments, HR, and finance for processing
•Assist in the recruitment process by screening, attending tests and interview, reference check, share in interviews and preparing reports of the interviews.
•Checks various human resources records, forms and tables for accuracy and initiates corrective action, as required; maintains and updates such records and other files and follow up, as necessary, and reviews documents and certificates as related to his/her section.
•Drafts routine correspondences, Personnel action forms and others forms; collects and compiles information from files and prepares or assists in preparing and updating routine statistical and other periodic reports related to the functions of the relevant division/section.
•Maintains temporary assistant and CCC files and periodic evaluation reports for staff in his/her own section.
•Receives, registers and distributes incoming mail and dispatches outgoing mail; attends to the reproduction, collation and stapling of various documents and materials.
•Initiates recruitment workshops and trainings
•Managing HR data on SAP system & working on payroll



Exact Title of Post: Office Manager/Programme support

From To

  • January 2013 to December 2013

Name of employer: MSI/USAID
Address of employer: Hamra - Bliss street - Bliss Building Department: Management Systems International-USAID
Reason for Leaving: End of Contract
•Description of duties:

•Responsible for the overall management of the Administrative, Finance and Human resources and Logistical Support which includes:
•Organize all logistics for workshops, conferences, and trainings
•Contact partners to contact beneficiaries for attending the training sessions
•Report writing on all field visit & training organized and Evaluate all these trainings.
•Administrative, HR & Procurement tasks & Logistics:
•Assist program and support staff in all administrative functions; in terms of contracts, visa and residence.
•Track deliverable submission timeline and maintain reports on file Facilitate communication of the project office and MSI HO.
•Supervise and manage cleaning staff and driver(s) as required; review their log-sheets and attendance and maintain a calendar of their tasks;
•Maintain files and logs for personnel, including employment agreements, leave trackers, time sheet and substitution leave hours.
•Diligently take care of and protect the keys, cards, bank account balance books, passwords and any other access
•Maintain a database of resource persons and institutions in the area of decentralization and local governance (trainers, academics, civil society organizations etc.);
•Handle petty cash for the BALADI Plus program;
•Translate from Arabic to English & vice versa when needed.
•Update the BALADI Plus contact list and organizational chart as necessary
•Coordinate and supervise all professional service providers, and ensure timely and appropriate payment of services.
• Carry out procurements and purchases; including all materials and equipment ordered by the projects in a cost-effective and transparent manner in line with donor specific policies (quality, price, service, and ethics) by preparing the relevant documents ( market research specifications required, purchase request forms, quotation
•analysis, contracts, negotiation with supplier), deliverables of the materials & supplies.
•Ensure that all procurement items and inventories are fully accounted for and maintained in a secure place that prevents both theft and spoilage and coordinate with appropriate staff members
• Maintain and organize all files related to procurement and inventory records.
•Conduct online research and data gathering on request; Ensure smooth functioning of the program office, including tracking and ordering supplies, ensuring a clean and safe working environment, uninterrupted communication and IT services, driver coordination, vehicle log books, and storage;
•Attend staff meetings and take minutes of meetings;
•Maintain security system in the office including emergency reporting
Description of duties: Responsible for the overall management of the Administrative and Monitoring & Evaluation Assistant Support which includes:

•Track deliverable submission timeline and maintain reports on file Facilitate communication of the project office and MSI HO.
•Translate from Arabic to English & vice versa when needed.
•Reporting and Record Keeping
•Assists in projects data collection & research about the project and keep an updated system for the statistical data of the project.
•Assists in monitoring for the project implementation plan to ensure adherence of the project activities with the objective of the project.
•Coordinates with team projects officers about the day to day implementation of projects activities and the use of the appropriate tools for Monitoring & Evaluation.
•Write success stories about the project
•Pay regular field visits to project location and organize workshops and seminars.
•Writes Monitoring & Evaluation Reports that contributes to the overall decision making for the Management team and that fulfill the project objective.

Admin Support Officer at Exac
  • August 2008 to December 2012

Name of employer: UNRWA
Address of employer: UNRWA Building - Beir Hassan- facing Sportive City Department: Donor Relations Unit (DRU)
Reason for Leaving: End of Contract
Description of duties:

•Responsible for the overall management of the Administrative, Finance and Human resources management in the Donor Relation Unit at UNRWA, which includes:


- Finance:
•Participate in the planning & designing of the implementation of the work plan & budget.
•Creates financial spread sheet on computer for payments, transactions and DRU expenditures
•Managing Financial and accounting data including (vouchers, purchase orders, invoices, human resources matters, ordering of supplies) according to projects coding system.
•Participate in the production of accurate financial statements in line with budget and expenditure
•Maintain office accounts, produce monthly financial reports and update budget.

- Administrative & Human Resources:
•Prepares attendance sheet for National and International staff, daily paid and SSA attendance and salary leave request, CTO.
•Prepares travel, accommodation and leave requests, missions and logistical arrangements
•Prepare and submit reimbursement payment to finance and make sure that payments are processed within the current month.
•Provide training to new senior & junior staff on HR/Administrative procedures.
•Advertise vacancies, shortlist applicants and prepare contracts for selected candidates.
•Creates and maintains a proper filing system for DRU and for Administrative data and records for staff.
•Organize and update the contact for local and abroad donors and NGO’s.
•Manages team schedule in coordination with drivers, IT and procurement office.
•Coordinates logistics for the Hosts & Donors Meeting.
•Arranges and attends Donors’ and NGO’s meetings
•Arranges the logistics for field visits and donor events.
•Drafts routine correspondence, overseeing or assisting the preparation of statistical (and other) reports.
•Liases with other Departments, Units and outside organizations.
•Maintains and updates computer database or spreadsheet files, assisting and contributing to the design of such files.
•Receives, registers and distributes incoming mail and dispatches outgoing mail; attending to the production; collation and stapling of various documents and materials
•Orders and maintains supplies, equipment and stationary according to the office needs.
•Ensures maintenance for these equipment
•Translates Arabic to English and vise versa
•Updates camp profiles and other information collected
•Photo Research (in liaison with Public Information Office)



Exact Title of Post: Executive Secretary

  • November 2007 to July 2008

Name of employer : UNRWA Post Grad/Step: G8
Address of employer: UNRWA Building - Beir Hassan- facing Sportive City
Department: Project Management Unit/Nahr el-Bared
Reason for Leaving: Offered job at UNRWA’s Donor Relations Unit
Description of duties:
•Arranged for and attended the meetings of the supervisor.
•Followed up on supervisors’ e-mails and on the important actions needing to be taken
•Made a proper filing system for the Unit and proper organization of data and records for the staff
•Prepared a spreadsheet and accumulation of database needed.
•Served as Focal Point between Lebanon Field Office and the North for meeting arrangements, ordering supplies and equipments, preparing purchase orders.
•Organized the administrative support needed for International staff that joined the Unit.
•Managed data entry, letter preparation, e-mails, and spread sheets on Excel.
•Received, registered and distributed incoming mail and dispatched outgoing mail.
•Attended to the production; collation and stapling of various documents and materials.


Exact Title of Post: Filing Clerk

  • September 2007 to October 2007

Name of employer : UNRWA Post Grad/Step: G6
Address of employer: UNRWA Building - Beir Hassan- facing Sportive City Type of Business: Education Department
Name of Supervisor: Afaf Younis
Reason for Leaving: Was asked by Administration Department to work on the Emergency in the North
Description of duties:
•Filed all the documents related to Education Department.
•Archived files
•Dispatched all documents to the employees, teachers, schools, and to the Departments.
•Made photocopies

Exact Title of Post: Clerk B
From To

  • July 2006 to August 2007

Name of employer : UNRWA Department Environmental Health
Address of employer: UNRWA Building - Beir Hassan- facing Sportive City
Reason for Leaving: Moving according to administration arrangements for staff
Description of duties:
•Responsible for all the clerical duties on projects and on emergency
•Managed data Entry (Word, Excel, Access & PowerPoint)
•Controlled the budget expenditure for the project
•Audited the financial records
•Filed all the related documents to the project
•Photocopied the materials required and distributes it to staff members.
•Photocopied the materials required and distributes it to staff members.
•Contacted other departments, units and organizations in order to collect information required

Executive Secretary
  • September 2004 to June 2006

Name of employer : Hussien Nasrallah Office Post Grad/Step:
Address of employer: Ein-Mrayseh-near Phoenicia hotel-Phoenicia street-Saab Bldg.-2nd floor Beirut - Lebanon Type of Business: Law office
Reason for Leaving: Was offered better job at UNRWA
Description of duties:

•Complete administrative duties such as making copies, answering and directing phone calls and greeting clients
•Coordinate appointments, including all correspondence and logistics necessary
•Draft documents and letters from existing acquisitions using proper licensing templates
•Manage legal documentation and correspondence in strict confidence
•Correspond with counsel, court and clients
•Assist with accounting and billing
•Implement and improve upon administrative processes for more efficient workflow

Secretary & Finance Clerk at Exac
  • July 2002 to September 2004

Name of employer : Hussien Hussney Post Grad/Step:
Address of employer: Tayouneh square, near House of Donuts-same building-2nd floor. Beirut - Lebanon Type of Business: Notary office
Reason for Leaving: End of Contract
Description of duties:

•Managed accounting (on computer and book-keeping)
•Worked as a cashier to conduct cash transactions with customers/rent fees
•Managed files


Exact Title of Post: Typist

at Josef
  • September 2000 to December 2002

Name of employer :

Education

Master's degree, International Humanitarian
  • at Affairs KALU
  • January 2021

Current Study

Bachelor's degree, Management
  • at AUL
  • January 2011

Bachelor's degree, Business Administration
  • at Siblin Training Center
  • January 2000

High school or equivalent, Experimental Science
  • at Siblin Training Center
  • January 1998

EDUCATION

Specialties & Skills

HR Management
Logistics Management
Organizing Meetings
Budget Tracking
Organisation Change
ADMINISTRATION
BUDGETING
CONTRACT MANAGEMENT
DATA ENTRY
DATABASE ADMINISTRATION
DOCUMENTATION
FINANCE
FINANCIAL
HUMAN RESOURCES

Languages

Arabic
Expert
English
Expert