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حنان الشهري

مشرفة

Location:
Saudi Arabia - Riyadh
Education:
Bachelor's degree, ادارة اعمال
Experience:
3 years, 6 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  3 Years, 6 Months   

November 2015 To July 2017

مشرفة

at شركة سفاري المحدودة
Location : Saudi Arabia - Riyadh
ارسال واستقبال الايميلات والتقارير الادارية والرقابة والتقييم لموظفات القسم من ناحية التواصل مع العملاء وحل مشاكلهم وتقديم الخدمات لهم بالشكل المرضي

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
May 2017

Bachelor's degree, ادارة اعمال

at جامعة الملك فيصل
Location : Saudi Arabia - Riyadh
Grade: 2.5 out of 5
قسم متخصص بالادارات المالي والأعمال ولاعمال دقة وتفصيلا
December 2015

Diploma, إدارة موارد بشرية

at الموجز للتدريب
Location : Saudi Arabia - Riyadh
Grade: 75 out of 100
I
August 2013

Diploma, لغة انجليزية

at أكاديمية الفيصل العالمية
Location : Saudi Arabia - Riyadh
Grade: 4.00 out of 5
Learn full languag
February 2006

Diploma, تشغيل شبكات

at الخليج للتدريب
Location : Saudi Arabia - Riyadh
Grade: 3.49 out of 5
Learning english

التخصصات والمهارات

خدمة العملاء

التفاوض وحل مشكلات العملاء

مهارة التعامل مع الشخصيات

امتصاص غضب العميل والالمام بالتعامل معه

مهارة التواصل مع الاخرين

مهارة فن الإتصال وحل المشكلات

مهارة التعامل مع ذوي الطباع الصعبه

خدمة العميل

التعامل مع العميل

التعاون

التعامل مع الشكاوى

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

English

Expert

Training and Certifications

SALES INDUCTION, TRAINING COURSE ( Training )

MOBILY- TECHNICAL TRAINING
July 2016 (18 hours)

HR management ( Training )

ٌRiyadh Chamber
April 2015 (400 hours)

The art of dumping and influence ( Certificate )

Issued in: October 2014

Skills of dealing with hard people ( Certificate )

Issued in: October 2014

Understanding the characters ( Certificate )

Issued in: October 2014

The skill of communicating with others ( Certificate )

Issued in: November 2014

time management ( Certificate )

Issued in: November 2014

Stress management skills ( Certificate )

Issued in: November 2014

Building self-confidence ( Certificate )

Issued in: November 2014

The art of self-management ( Certificate )

Issued in: November 2014

Maintaining amicrosoft windows server 2003 environment ( Certificate )

Issued in: February 2006

practitionewr in emotionaL INTELLIGENCE ( Certificate )

Issued in: March 2016

Advanced management ( Certificate )

Issued in: June 2012

International Computer Driving License ( Certificate )

Issued in: June 2009

Leading personality ( Certificate )

Issued in: January 2012

Creativity in life and work ( Certificate )

Issued in: January 2012

The art of communication and problem solving ( Certificate )

Issued in: January 2012

Personal Planning Skills ( Certificate )

Issued in: January 2012

Managing a Microsoft Windows Server 2003 Enviroment ( Certificate )

Issued in: January 2005

Developing the skills of job seekers ( Certificate )

Issued in: December 2011

Diploma in the art and science of neuro linguistic programming ( Certificate )

Issued in: August 2015

certified practitioner of the art science of neuro linguistic programming ( Certificate )

Issued in: August 2015

Hobbies and Interests

Share your hobbies and interests so employers can know more about you.
Help employers know more about you by looking at your hobbies and interests

تطوير الذات

وذلك بحضور دورات عديدة والإطلاع على كتب تنمية ذاتية ومهنية

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