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Hanane Al bacha, csr @111 in touch project

Hanane Al bacha

csr @111 in touch project·teleperformance

Lebanon

Bachelor's degree, marketing

Work experience

Total years of experience: 12 years, 8 months

csr @111 in touch project

October 2014 - Present

teleperformance

Beirut, Lebanon

October 2014 - Present

Handle customer’s complaints/ give info about the company services

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

crs at 111 at touch project

October 2014 - Present

teleperformance lebanon

Lebanon

October 2014 - Present

helping customers in order to solve their issues and solving their query and complaints cases

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Csr

October 2013 - August 2018

Teleperformance

Beirut, Lebanon

October 2013 - August 2018

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

na

June 2017

June 2017

Bachelor's degree, marketing

Lebanon

liu beirut

May 2017

May 2017

Bachelor's degree, marketing

Lebanon

csr at111 touch project in teleperformance

Skills

strong verbal and strong communication skills-decision making and critical thinking
Intermediate
strong verbal and strong communication skills-decision making and critical thinking
Intermediate

Languages

French

Expert