Hanane Dahou, Procurement Specialist

Hanane Dahou

Procurement Specialist

Tejari

Location
United Arab Emirates - Dubai
Education
High school or equivalent, English Literature and Civilization
Experience
7 years, 2 Months

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Work Experience

Total years of experience :7 years, 2 Months

Procurement Specialist at Tejari
  • United Arab Emirates - Dubai
  • My current job since June 2020

Achieve allocated revenue targets and targets for specific service offering and/or specific campaign(s).
Generate Leads and close them in a time bound manner for specific RFQs/Tenders/Reverse Auctions on a continuous basis.
Qualify and close suppliers in the assigned territories/accounts/leads.
Collaborate with other departments/functions within the organization for lead generation and processing.
Ensure understanding of Tejari Solution’s products and services.
Liaise with all levels in the customer organization as required.
Collaborate with Supplier Engagement, Supplier Renewal and Finance functions to close new accounts and manage renewals.
Collaborate with Market Operations/Consulting function to ensure the promised service to the customer.
Ensure customer satisfaction and reference ability in all interactions.
Monitor the marketplace activity at all times.
Manage accurate and timely market information related to opportunities, competition, changing trends and feed them back to the SR Manager
Help build a positive brand identity for Tejari Solution and further its reputation by reinforcing key messages and success stories.

Sales Manager at Schön Properties
  • United Arab Emirates
  • September 2017 to March 2018

with business Owners to drive initiatives of sales generation by leading a team of 4 professionals to aligning with company sales policies and targets.
•Working closely with the team to develop, communicate and execute specific sales plan in conjunction with their objectives and targets.
•Leading transformation of the business to a strategic model by establishing sales tools/ coach and train the sales team, weekly updates and Leeds to drive diligent sales team.
•Provide daily report of field sales success and communicate VOC data to superiors.
•Driving consistency and process efficiency to provide adequate and accurate team performance, SLA and best results.
•Formulated and implemented sales and marketing initiatives, attending Real Estate marketing campaigns; New Development Launching, track best deals through RERA and social Media.
•Established a CRM data base to support the sales and operation team.

Achievements:

•Driving consistency and process efficiency to provide adequate and accurate team performance, SLA and best results, hit the monthly sales target of AED 2.5M and exceed the target to AED 3.5M.
•Meeting Approx. 50 clients/day with 4 property consultants.
•CRM data cleansing assignment to update the current CRM to have an accurate data and leads for the tam to support the sales and operation team, moreover to increase the data base 15% through networks and social media (IG, LinkedIn ..Ext)

Sales Executive at Schön Properties
  • United Arab Emirates
  • February 2017 to September 2017

identifying all opportunities for the residential and commercial opportunities and submitting reports on all opportunities immediately to management
•Implemented best procedures with marketing team to develop comprehensive offline and online marketing
•Leading exclusivity project on residential properties marketing program development while being responsible for performance to achieve target
•Assisted management in developing comprehensive commercial sales ventures and job description to hire qualified sales professionals • Setting up residential open houses and discussing deals with potential buyers
•Preparing all official records including sales & leasing and revenue reports for the department.

Sales Representative at Jennifer Fashion
  • December 2014 to December 2016

’s service and orientation with professional manner.
•Collaborate with sales team to offer quality customer services.
•Follow merchandising standards and assist in merchandising tasks when needed.
•New products launching and training.
•Provided the customer with detailed information and advised on the product.
•Built strong relationships with clients ensuring repeat business.
•Answered customer queries over the telephone, making sure the contact details were taken.
•Listened to customer requirements and presented appropriately to make a sale.

Education

High school or equivalent, English Literature and Civilization
  • at University of Laghouat Amar Thlidji
  • January 2017

High school or equivalent, English Literature and Civilization
  • at Private School
  • January 2016

courses: LAGHOUAT, ALGERIA Concentration TRAININGS & CERTIFICATES •Psychology of Sales •Professional Business English •Real Estate Sales Training (by Schön) •Ecole Adi/Certificate of achievement of level “9” very advanced in French

Specialties & Skills

CUSTOMER RELATIONS
MARKETING
CUSTOMER SERVICE
MERCHANDISING
ONLINE MARKETING
PROGRAM DEVELOPMENT
QUALITY
TELEPHONE SKILLS
BRAND MANAGEMENT

Languages

Arabic
Expert
English
Expert
French
Expert