Hanglem Kirankumar Singh

Drive membership and wellness package sales through consultative selling.
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Develop long-term customer relationships to increase repeat business.
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Coordinate appointments, bookings, and billing operations.
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Handle customer feedback and resolve service concerns promptly.
Work closely with operations and service teams to ensure premium
customer experiences.
Support promotional campaigns to maximize revenue opportunities.

Promoted consumer electronic products through customer-focused sales
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techniques.
Recommended suitable products based on customer requirements.
Processed POS transactions with high accuracy.
Built strong customer relationships resulting in repeat sales.
Coordinated with inventory and store operations for smooth product
availability.
Maintained accurate daily sales records and reports.

Managed customer queries through calls, emails, and direct interactions.
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Resolved complaints while maintaining high service standards.
Assisted customers with bookings and service requests.
Maintained accurate customer records.
Coordinated with internal departments to ensure timely issue resolution.

Assisted customers in selecting products based on their needs.
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Achieved individual sales targets through effective selling techniques.
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• Strengthened customer relationships to encourage repeat purchases.
Supported merchandising and store presentation activities.
Worked collaboratively with team members to improve store performance.

Provided customer support through voice, email, and chat channels.
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Processed customer requests accurately within SLA timelines.
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• Maintained documentation and operational records.
Ensured compliance with client processes and quality standards.
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• Assisted in resolving customer concerns efficiently.