Hani Bouabsa

●Guiding buyers in finding properties that met their needs and budget.
●Marketed and listed properties for sellers to attract qualified buyers.
●Conducted property showings, open houses, and negotiated offers.
●Advised clients on market conditions, pricing, and legal requirements.
●Maintained up-to-date knowledge of local real estate trends and regulations.
●Delivered exceptional customer service to build long-term client relationships.

●Built and maintained strong relationships with corporate clients, acting as their primary point of contact.
●Managed a portfolio of business accounts, ensuring client satisfaction and retention.
●Identified customer needs and delivered tailored Vodafone solutions (mobile, internet, and enterprise services).
●Negotiated contracts and pricing agreements to maximize revenue and maintain long-term partnerships.
●Prepared business proposals and conducted presentations for key decision-makers.
●Monitored account performance, usage patterns, and billing to ensure smooth operations.
●Worked closely with technical and support teams to resolve client issues quickly and effectively.
●Achieved B2B sales targets and contributed to revenue growth through upselling and cross-selling.
●Provided regular updates to clients on new business services, technologies, and promotions.

●Identified customer needs.
●Presented suitable products and personalised recommendations.
●Built strong and lasting customer relationships.
●Maintained high service standards and followed up on sales.

Responsible for delivery follow-ups to ensure a smooth shopping experience. Skilled in tracking orders, coordinating with logistics teams, and keeping customers informed about their deliveries. Strong communication and problem-solving abilities to handle inquiries, resolve issues, and enhance customer satisfaction. Passionate about providing excellent service and maintaining positive customer relationships.

Dedicated Customer Advisor and Salesperson with a passion for delivering excellent service and helping customers find the perfect products. Experienced in assisting shoppers, providing styling advice, and driving sales through effective communication and product knowledge. Skilled in handling customer inquiries, managing transactions, and maintaining a welcoming shopping environment. Focused on building strong customer relationships and ensuring a positive retail experience.

Customer reception and advice: Identifying customer needs and suggesting suitable vehicles.
Car sales: Presenting specifications, making offers, and arranging test drives.
Negotiation and persuasion: Closing deals and ensuring customer satisfaction.
Customer follow-up: Building long-term relationships and communicating after the sale to ensure customer loyalty.
Preparing offers and contracts: Preparing necessary documents and completing sales processes efficiently.