Hani Mezian

•Actively generating new leads for new opportunities through calls & visits.
• Demonstrating sales presentations to educate the clients about the E-Solution.
• Maintaining positive relations with the clients.
•Insuring a smooth use of the company application/Portal for shippers and carriers.
•Fulfilling customers needs through reporting updates to IT/ OPS departments.
• Monitoring customer use of the application/Portal to insure satisfaction .
• Coordinating with the carrier to insure proper movement of trucks and proper delivery for the shippers through the company Application/ Portal.

• Managing day -to day business in the region.
• Overseeing employees work on daily basis ensuring work activities are meeting the company’s guidelines.
• Achieving business goals and revenue targets.
• Recruiting, training employees .
• Ensuring company standers and procedures are followed.
• Negotiating deals and contracts.
• Developing marketing and advertising plans.
• Developing and creating reports of market and legal updates to insure a high quality performance.
• Identifying organizational and employee challenges and provide effective solutions.
• Meeting regularly with sales team to provide feedback and guidance.
• Managing customers relationships and continually support their requirements.
• Dealing with customers incidents and provide needed solutions.

• Developing highly profitable pipeline based on multiple sales penetration techniques such as cold
calling and face to face meetings.
• Boosted sales numbers with proactive account servicing and diligent relationship-building.
• Tracking the commercial performance of the accounts including, invoicing and customer satisfaction.
• Developing and maintaining long-term relationships with accounts.
• Networking with clients to develop strong revenue.
• Acting as the key interface between the client and all the company divisions.
• Maintaining Sales & activity records.
• Managing multiple accounts in timely fashion .
• Reviewing contract terms in order to achieve company and client’s goals.
• Fully involved in marketing Activities and the company's online appearance.

•Searching for potential client that the company can serve the best in assigned market through cold calling and visits.
•Conducting business reviews to ensure clients are satisfied with their products and services.
•Attending meetings with clients to build relationships with existing accounts.
•Achieving client relationship targets and KPI's as set by the head of Sales.
•Updating the CRM and ensuring that managers are aware of changes within clients.
•Handling existing and new clients.
•Taking feedback to achieve client satisfaction.
•Achieving activities and sales targets.

Sales Role:
•Arranging meetings through cold calling with potential customers to prospect for new business.
•Listening to customer requirements and presenting appropriately to make a sale.
•Collection management.
•Participate in advertising activities to shape and maintain company's image.
•Planning and organizing promotional presentations.
Operational Role:
•Enhanced operational efficiency and reduced labor expenses by developing and optimizing standard practices.
•Maintaining all vehicles in top working order with safety standards.
•Receiving Client inquiries through E-mails and Meetings.
•Managing the operations for client projects including port loading, warehousing and delivery
•Monitoring the transportation budget to ensure funds are properly utilized.
•Ensuring compliance with safety standards.

•Receiving client inquiries.
•Assigning & managing drivers for projects.
•Acting as a contact point for delivery.
•Monitoring trucks via tracking system.
•Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.