Hania Alkhadra, Research Executive

Hania Alkhadra

Research Executive

Ventures Middle East

Lieu
Émirats Arabes Unis - Abu Dhabi
Éducation
Baccalauréat, Communication and Networking
Expérience
15 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :15 years, 4 Mois

Research Executive à Ventures Middle East
  • Émirats Arabes Unis - Abu Dhabi
  • Je travaille ici depuis août 2012

 Handling Quantitative and Qualitative Research.
performance and workload measurments
 Accompany the interviewers to assure that interviewers fully understand the
Questionnaires and they know how and when they should use the show cards
And following the rotations, asking the questions correctly and conducting the
Interviews in a professional manner.
 Personally managing field interviewers while monitoring their work closely and
Evaluating interviewers’ performance (quality and productivity).
 Check / Edit completed questionnaires.
 Maintaining communication with clients regarding project progress, and client service.
 Conduct the interviews if required.
 Prepared data entry, and code frame.
 Data cleaning and Validation.
 Data analysis.
 Reporting and recommendations.
 Supervised and execute work field.
 Providing training to interviewer staff.
 Preparing project timeline and monitoring project progress.
 Supervised and execute Mystery Shopping.

Sales officer à Baud Telecom Company
  • Syrie - Damas
  • décembre 2010 à janvier 2012

 Understand the customer Goals and Understand the Customer’s Environment.
 Compares the customer goals with our solution.
 Develop a Design Proposal.
 Identify Unique Customer Challenges.
 Test and Evaluate the Design using Specifications.

Customer Service Officer à Baud Telecom Company
  • Syrie - Damas
  • mars 2009 à novembre 2010

 Providing all supports to the team to close sales deals.
 Preparing sales proposals.
 Working on back office to different customer requirements.

Networking Support Engineer à Syriatel
  • Syrie - Damas
  • janvier 2005 à août 2005

 Working on the network infrastructure.
 Meeting between the MPLS solution and the environment requirements.
 Configuration the routers with MPLS.
 Installing new software.
 Setting up user accounts, permissions and passwords.
 Installing antivirus protection.
 Fixing network faults.
 Technical support for people using the network.
 Planning future improvements.
 Suggesting IT solutions to business problems.
 Making sure all IT meets industry standards.

Éducation

Baccalauréat, Communication and Networking
  • à Bachelors in Information Technology University of Damascus - Syria
  • juin 2005

Specialties & Skills

Research
Sales Engineering
Research Executive

Langues

Anglais
Expert
Arabe
Expert

Formation et Diplômes

Excel, Pivot Table (Formation)
Institut de formation:
.
Date de la formation:
August 2012
ICDL (Formation)
Institut de formation:
New Horizon
Date de la formation:
February 2006
CCNA (Formation)
Institut de formation:
New Horizon Syria
Date de la formation:
March 2005