هانيا الخضراء, Research Executive

هانيا الخضراء

Research Executive

Ventures Middle East

البلد
الإمارات العربية المتحدة - أبو ظبي
التعليم
بكالوريوس, Communication and Networking
الخبرات
15 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :15 years, 3 أشهر

Research Executive في Ventures Middle East
  • الإمارات العربية المتحدة - أبو ظبي
  • أشغل هذه الوظيفة منذ أغسطس 2012

 Handling Quantitative and Qualitative Research.
performance and workload measurments
 Accompany the interviewers to assure that interviewers fully understand the
Questionnaires and they know how and when they should use the show cards
And following the rotations, asking the questions correctly and conducting the
Interviews in a professional manner.
 Personally managing field interviewers while monitoring their work closely and
Evaluating interviewers’ performance (quality and productivity).
 Check / Edit completed questionnaires.
 Maintaining communication with clients regarding project progress, and client service.
 Conduct the interviews if required.
 Prepared data entry, and code frame.
 Data cleaning and Validation.
 Data analysis.
 Reporting and recommendations.
 Supervised and execute work field.
 Providing training to interviewer staff.
 Preparing project timeline and monitoring project progress.
 Supervised and execute Mystery Shopping.

Sales officer في Baud Telecom Company
  • سوريا - دمشق
  • ديسمبر 2010 إلى يناير 2012

 Understand the customer Goals and Understand the Customer’s Environment.
 Compares the customer goals with our solution.
 Develop a Design Proposal.
 Identify Unique Customer Challenges.
 Test and Evaluate the Design using Specifications.

Customer Service Officer في Baud Telecom Company
  • سوريا - دمشق
  • مارس 2009 إلى نوفمبر 2010

 Providing all supports to the team to close sales deals.
 Preparing sales proposals.
 Working on back office to different customer requirements.

Networking Support Engineer في Syriatel
  • سوريا - دمشق
  • يناير 2005 إلى أغسطس 2005

 Working on the network infrastructure.
 Meeting between the MPLS solution and the environment requirements.
 Configuration the routers with MPLS.
 Installing new software.
 Setting up user accounts, permissions and passwords.
 Installing antivirus protection.
 Fixing network faults.
 Technical support for people using the network.
 Planning future improvements.
 Suggesting IT solutions to business problems.
 Making sure all IT meets industry standards.

الخلفية التعليمية

بكالوريوس, Communication and Networking
  • في Bachelors in Information Technology University of Damascus - Syria
  • يونيو 2005

Specialties & Skills

Research
Sales Engineering
Research Executive

اللغات

الانجليزية
متمرّس
العربية
متمرّس

التدريب و الشهادات

Excel, Pivot Table (تدريب)
معهد التدريب:
.
تاريخ الدورة:
August 2012
ICDL (تدريب)
معهد التدريب:
New Horizon
تاريخ الدورة:
February 2006
CCNA (تدريب)
معهد التدريب:
New Horizon Syria
تاريخ الدورة:
March 2005