General Manager
Amro Kamel Group
Total years of experience :35 years, 8 Months
Amro Kamel Group
Dubai
Industrial: General trading, Tourism, Events
amrokamelgroup.com
One of the fast growing companies in the Gulf, and is presently working in broad domains such as General Trading, Travel & Tourism and Event Entertainment.
Managing and directing administration guidance, and presenting accountability for meeting the desired goals through planning, and overseeing the activities, operations, resources, and providing high level of support to the staff to enable achieving competitive advantage .
Main responsibilities are:
- Business Development, managing company Finance & Accounts, Operations, HR,
Administration & Logistics
- Set overall business plan for the group companies
- Formulating the sales & marketing strategy, developing the pricing strategy, & coordinating and implementation
- Develop and implement commercial process & strategy from both business and projects perspective for the relevant domestic and regional markets
- Prepare the Annual Budget in line with current and forecasting prospects.
- Managing the process of financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
- Manage and control all finances and expenditures within approved Budget.
-Provide leadership, coaching, development and coordination within company policies and procedures.
- Determine staffing requirements, and interview and oversee those personnel processes.
Sales Manager - VIP Customers
From 1/2001 to 5/2013
• Performed all management and operations functions for office automation products.
• Managed a staff of 18 sales associates, including hiring, sales training and employee development.
• Participated in Enterprise planning for sales and cost targets.
• Achieved sales forecasts for more than 25 office automation brands.
• Assign sales targets on managed staff and follow-up their achievements.
• Provided exceptional customer services and support.
• Skillfully resolved all customer service issues to mutual satisfaction. Advised customers on purchases.
• Maintains long and successful partnership with major customers for more than 10 years.
• Negotiating and Managing different types of contract agreements including leasing, credits and maintenance contracts. Customers include major entities in KSA such as National Commercial Bank, Armed Forces and King Abdul-Aziz University.
• Composing Tender responses including pricing, submitting and negotiating.
• Communicated with customer presidents, vice presidents, controllers, human resource managers, purchasing managers, purchasing agents, and office managers.
• Prepared and performed successful product Road Shows for major product lines in KSA.
• Invited and accompanied VIP customers to major related exhibitions in and outside KSA (e.g. GITEX, ….).
•Management purposes, consistently achieving superior sales results through leadership, planning, and effective implementations.
•Implemented an effective sales plan and foretasted store sales.
•Compiled reports, such as cash receipts, customer-bill charges and sales for accounting department.
•Maintained budgetary controls, loss prevention, inventory control, and merchandising standards.
•Implemented enterprise planes and targets to achieve coherence in store performance.
•Hired and trained fully commissioned sales associates and developed motivated staff.
•Supervised clerical workers.
01/1989 to 01/1992 HOSHANCO Jeddah, KSA Sales Representative for Office Automation
Ability to gain account loyalty and win preferential treatment for products. Researched
previous customer advertising to determine viable customers to meet sales quotas and identify potential customers for upcoming special advertising sections. Developed and
managed promotional activities aimed at enhancing product awareness. Received Product
training on KONIKA, MINOLTA and SHARP. The training included the office automation
line of products.
01/1987 to 02/1989 TNT SKYPACK Cairo, Egypt Senior Sales Representative
Dealt tactfully and effectively with difficult customers. Proven performer with demonstrated ability to gain account loyalty and win preferential treatment for products.