Program Manager
Bank Aljazira
Total years of experience :23 years, 4 Months
Program Manager for Bank Aljazira
o Managing implementation of iMAL Islamic core banking product program.
o Reviewing and approving staffing and budgets of program’ projects.
o Reviewing and approving solutions’ architectures for projects.
o Reviewing and approving BPM designs.
o Reviewing and approving quality strategies and testing plans.
o Presenting Program' Projects status to IT and business stakeholders.
o Act as a liaison between bank business, IT units, and the third-party vendor.
- Program Manager/ Banking Business Process Consultant for Al Rajhi Bank
o Managing SAMA regulatory program (SAMA Tanfeeth).
o Reviewing and approving staffing and budgets of program’ projects.
o Reviewing and approving solutions’ architectures for projects.
o Reviewing and approving BPM designs.
o Reviewing and approving quality strategies and testing plans.
o Presenting Projects status to ITPMO and CXO level.
o Act as a liaison between business units, IT units, and top
- Program Manager for Bank digitization projects
o Retail Account opening through different channels e.g. IB, IVR, CC, Self-Service machines projects.
o Corporate Account opening through different corporate units’ projects.
o Know Your Customer (KYC) related projects for retail and corporate customers.
o Personal Loan automation project.
o Reviewing and approving solutions’ architectures for projects.
o Reviewing and approving BPM designs.
- BPM Consultant contributes to business processes transformation projects.
- Presenting Program progress to top management.
- Program Manager for:
o Bank MOI Regulatory projects
o Re-branding Projects
o Retail and Quick Pay branches constructions
- Coordinating between different bank units e.g. Marketing, Engineering, Procurements, and maintenance.
- Managing bank external vendor related activities e.g. vendors’ selection, POs handling, and invoices.
- Reviewing and approving workload distribution
- Reviewing and approving quality strategy and deliverables acceptance criteria.
- Prepare and presenting budgetary and top management related reports.
orking as program/project manager for different corporate business tracks projects:
Credit Control
Digital Marketing
Business & Technical Marketing
Enhancements
BAU
Assigned responsibilities includes:
Follow-up on the projects status and reporting during the PLC stages (risks, issues, dependencies, resource management, and scope) in close collaboration with the different IT units.
Support and make sure that all IT units deliver up to date.
Project information regarding scope, timeline, exceptions, risks and issues towards the SMO director and aggregate this into a monthly SMO report.
Align with the release manager of the respective application on the release planning and scope in the different environments and instances.
Worked as senior integration consultant who was responsible for redesigning integration interfaces between different GACA legacy and new systems (32 different systems) according to TOGAF compliant architecture model.
Duties include:
- Oversight of the purpose and status of all projects in NCB Programs - Support project-level activity to ensure the overall program goals are likely to be met
- Providing a decision-making capacity
- Managing multiple global workstreams or projects to meet NCB business goals according to NCB PLC life-cycle.
My role includes the following activities:
- Follow up progress of bank different programs/projects.
- Identify possible risks with programs/projects managers.
- Avail program/project mentoring.
- Report progress, issues, risks to top management.
Manage a new BPMS project to add new capability to e-Corporate channel to handle payroll processing and bulk account opening.
Responsible for designing services for customer retention and transferring from another mobile service providers.
Manage an integration project that convert integration layer from TUXDO based to IBM WMB services to be the basic to new SOA layer for bank system integration.
Working on building central order management using IBM telecom pack based on TM forum eTOM, TAM and SID models.
-Guides Iterative Delivery
-Manages scope, budget, and resources
-Identifies and mitigates risks
-Conduit for escalations and issue resolution
-Provides internal and external status and dashboards
-Establish processes goals
-Provide clarity on processes scope and relative value of processes activities
-Make key business decisions that clear impediments to team progress
-Provides cultural leadership to facilitate adoption of process improvements
Working as a technical project manager for group of .Net & J2EE & DB developers and QA team; Shared in putting project plan, business analysis and resources allocation besides making project documentation like (technical, design, project plan).
Working as a team leader for group of .Net developers and quality engineers. Shared in putting project plan, risks management, system analysis and resources allocation beside making all project documentation (Business, technical, design, project plan, risks management, project time estimation)
4 years of experience in web/application analysis, designing and implementation (pages coding, database creation, logic components and web services and controls implementation).
Took responsibility of administrating two IIS web servers and two SQL servers beside leading and supervising team of four Web/Application developers and three web designers (time managing, project and tasks scheduling and performance appraisals establishment).
• BA intranet and website designing and implementation.
• Internal application implementation.
• Conferences websites construction.
• 2 IIS web servers and 2 SQL servers administration.
• Working side by side with graphics designers & contents coordinators.
Worked as a consultant for Dot Net developers team working in a website project : www.grecam.com.
One year of experience in web/application implementation using different technologies and techniques and learning documentation and team and units working.
• Gold 2000 application for gold trading.
• AlexWebTech Company website.
• HCA web application.
• Nursing CBT web application.
• ColdFusion web mail component.
• MS SQL server JDBC driver.
B.Sc. in computer science and automatic control - Graduated at 2000 with Very Good grade Faculty of engineering – Alexandria University Latest Courses • IBM SOA architecture course. • Six Sigma green belt preparation course. • PMP preparation course. • BEA Web logic • Microsoft BizTalk 2006 • Microsoft SQL development. • Microsoft SQL administration. • Management course. • Web analysis, contents management and accessibility initiative training course –Swedish School of Library and Information Science in Borås (SWEDEN). • Designing web sites for children and young people, web-editing and improved access to the web training in bibliotheca Alexandrina by web specialist from Sweden. • French language course (level 3) in Alexandria French culture center.