hareth Alnajem

CARDON LAGOONA MALL and PULL AND BEAR
2014-Present
SHOP MANAGER

- Hired, trained and supervised staff serving customers of specialty clothing store.
- Provided exceptional customer services to high end customers, including phone contact, and relationship building.
- Managed daily receipts and bank deposits.
- Maintained inventory levels, monitored merchandise, provided feedback regarding trends and need for reorders.

CHALOB GROUP/ RALPH LAUREN
2011-2014
SHOP SUPERVISOR

- Merchandised, safeguarded company assets and generated sales.
- Participated in weekly inventory reports, cycle counts and replenishment while monitoring floor count.
- Provided high levels of customer service through deep product knowledge and took a consultative approach to helping customers with their needs.
- Observe safety standards.
- Handle monetary transactions.
- Relay inquiries to management.
- Showcase motivation and encouragement to team members.
- Maintain cleanliness and sanitation of facility.

MAGELLA COMPANY
2008-2011
SALES EXECUTIVE

- Assisted and encouraged customers in selecting and purchasing required products in a retail environment.
- Addressed customer's needs- advised and helped locate appropriate merchandise.
- Maintained sales records, reviewed sales prices.
- Arranged display of merchandise in retail store.
- Organized goods exchanges- repair or alteration of merchandise.