Hari Neupane, Waiter/Waitress, Captain

Hari Neupane

Waiter/Waitress, Captain

Azadea group

Location
United Arab Emirates
Education
High school or equivalent, commerce (Hotel management,Accountancy,Marketing ,Business organazation office)
Experience
5 years, 10 Months

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Work Experience

Total years of experience :5 years, 10 Months

Waiter/Waitress, Captain at Azadea group
  • United Arab Emirates - Fujairah
  • March 2017 to July 2018

Waiter
• PROFESSIONAL EXPERIENCE
Position: Waiter Location: Fujairah, UAE
Company: Paul Cafe (Azadea Group) Duration: 01/01/2017 to Present
Business Type: Casual Dining Hours: 48 per week Duration: 1.5 year
Cuisine: French
Responsibilities & Achievements
 Escorts customers to their tables and ensures they are settled comfortably; offers coffee and other drinks
 Presents the menu to customers, answers queries about it, and makes suggestions if necessary
 Informs patrons the restaurant’s daily specials
 Explains the preparation and cooking methods as well as ingredients of various menu items
 Takes orders from customers for food and beverages, writes down or memorize the orders; and enters information into the computer for transmittal to the kitchen
 Serves food and beverages promptly
 Ensures that customers are enjoying their meals or that they do not have any problem with their food
 Collects the customers’ payments and prepares bills with itemized costs and appropriate taxes
 Prepares and tidies up the tables or counters; makes sure there are enough salt, sugar, pepper, cream, other condiments and napkins in every table or counter.
 Performs other duties like brewing coffee and preparation of salads and appetizers
 Decorates dishes prior to serving
 Ensures that there are adequate supplies of food, tableware, linens, and beverages
 Stays alert for customer’s requests and be prompt to address them
 Performs other tasks assigned by supervisor or manager from time to time.
 Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies.

Waitors, Hostesses And Cafe Supervisors at Integral food services Wll (IFS) SFC Branch
  • Qatar - Doha
  • April 2013 to April 2015

I work in Qatar As restaurant Supervisor In integral food service which is located on Qatar Al wakra My duties and responsibilities in the southern fried chicken (SFC) is given below :• Providing leadership and oversight for staff and implement property and restaurant policies and procedures for multiple food & beverage outlets.
• Communicate with staff business activity
• Assign zones or stations at beginning of shift
• Assign side work and follow up to ensure side work is complete.
• Constant training of staff.
• Safety procedures.
• Conduct pre-meeting.
• Interact with guests, staff and managers.
• Evaluation and discipline of employees with management presence.
• Give feedback to managers.
• Motivate staff to perform at top level.
• Responsible for quality control of all foods and set ups.
• Maintain upkeep of restaurant
• Inspect and enforce standards at all times.

These are the my responsibilities in Ifs company Qatar my operation manager is Hershal tipanis from Mumbai India for reference his email address is Harshal@ifsqatar.com

Shift Supervisor at Wendy's
  • United Arab Emirates - Abu Dhabi
  • April 2010 to July 2012

I work as Shift supervisor and cashier at Wendy's restaurant my duties and responsibilities in this restaurant is given below on points  Ensure that the outlet operations and brand guidelines are adhered to as required by the company and the franchise standards.
 Oversee system transactions and control the voiding system, opening & cash out procedure, system reconciliation, and daily banking procedure.
 Handle customer queries /comments to ensure customer satisfaction and delight.
 Prepare monthly sales reports and weekly profit & loss statements and provide relevant feedback and suggestions to the Area Manager to maximize operational efficiency.
 Seek new opportunities to drive and create additional sales
 Maintain optimum stock levels to ensure smooth running of operations to cater to customer demands.
 Maintain hygiene standards and monitor regular quality checks for the outlet.
 Participate in staffing requirements for the outlet to ensure the right caliber of staff is selected to meet company objectives. Also, manage staff schedules to ensure optimum staffing at all times.
 Communicate effectively with the team, passing on all relevant information at the right time. Guide, train, develop and motivate subordinates to achieve their objectives and work to their best potential to perform effectively on the job.
I start to work in this company from entry level and i am the first batch which we open the Wendy's In Dubai in 2010 and I work more then 10 branch in Dubai, sharjha A bu Dhabi, Ajhaman my employee number in Wendy's is 3124

Education

High school or equivalent, commerce (Hotel management,Accountancy,Marketing ,Business organazation office)
  • at Kathmandu Donbosco higher secondary school and collage
  • April 2009

My am is to graduate In hotel management but i cannot give proper time in study because due to my jobs i cant attend my class so that i cant complete hotel management course after i pass high school i have to go abroad for earning money so i left the study but i pass high school

Specialties & Skills

Flexible Working
Hardwork
General Sales
Creative Work
problem solving skills
business and management
computer knowledge
Cashier

Languages

English
Expert
Hindi
Expert
Bengali
Native Speaker
Arabic
Intermediate
Korean
Beginner
Urdu
Intermediate
Filipino
Intermediate

Memberships

Red cross
  • Voluntere
  • June 2007

Training and Certifications

Essential food safety trining (Training)
Training Institute:
Integral food services (IFS)head office Qatar
Date Attended:
April 2014
Duration:
6 hours

Hobbies

  • working and cooking
    these are my hobbies if i have times i will cook at food in the room ,accommodation, i like food when i cooked the food working means i cant stay without work if i finished my duties from my office ,restaurant then i start to work in my room washing ,cooking