Harindri Perera

• Directly engage with guests and get the feedback from the guest in order to
maintain high standard and guest satisfaction on our food and excellent service
quality.
• Directed staff on daily work assignments to help each to achieve goals and
assigning task and allocating the stations based on operational needs.
• Managing day operation in All day Dine in restaurant including Service Bar.
• Conducted staff training on restaurant policies, SOPs, menu knowledge, guest
service standards, communication skills, and coffee machine operations, ensuring
consistent service quality and a positive team environment.
• Assist with guest on All day Dine in Buffet according to the guest requirements.
• Oversee daily service and coordinate with chefs to manage food quality,
presentation, and food pick up timings of A la Carte orders.
• Oversee service Bar and maintaining DBR records and Bar inventories.
• Handling all F&B related admin task and creating staff roaster to cover high service
level periods and avoid service delays.

• Ensure smooth front-of-house and back-of-house coordination
• Schedule shifts and manage attendance, supervise waiters, chefs, and support staff,
Train new employees and conduct ongoing training
• Track stock levels (food, beverages, supplies), Prevent wastage and pilferage,
Coordinate purchasing and supplier deliveries
• Ensure compliance, Maintain hygiene, sanitation, and food safety standards with
Dubai Municipality regulations
• Prepare budgets and control expenses, Monitor profit & loss (P&L) statements
• Handle cash flow, billing, and daily reports, Handle recruitment and onboarding,
Maintain employee records and contracts
• Ensure compliance with UAE labor laws, Ensure valid trade license and food
permits, Handle municipality inspections

• Supervised daily restaurant operations and ensured smooth service flow
• Led, trained, and scheduled staff to maintain efficiency
• Ensured food quality, consistency, and speed of service
• Managed daily sales reporting, cash reconciliation, and financial documentation,
Controlled food and labor costs to meet profit targets
• Maintained employee records, attendance, and HR documentation, coordinated
payroll, including timesheets, overtime, and leave tracking
• Prepared weekly and monthly performance reports (sales, KPIs, expenses)
• Managed inventory records, purchase orders, and supplier invoices
• Monitored customer feedback and maintained complaint logs