Haroon Riaz, CSO (Customer Service Officer) - (May

Haroon Riaz

CSO (Customer Service Officer) - (May

Telecommunication Company

Location
United Arab Emirates - Ajman
Education
High school or equivalent, Year
Experience
2 years, 5 Months

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Work Experience

Total years of experience :2 years, 5 Months

CSO (Customer Service Officer) - (May at Telecommunication Company
  • United Arab Emirates
  • May 2013 to September 2014
SO (Sale Officer) - (January at Organization Type
  • Pakistan
  • January 2012 to June 2012

Organization Type
Office & Business Solutions

Designation
SO (Sale Officer) - (January 2012 - June 2012)

Description
• Analyze the creditability of customer and effectiveness.
• The area of specialization are introducing new customers and maintain relationship with the existing customers.
• Cultivate relationship with customer with customer base in the semiconductor industry and uncovered new customer need.
• Perform additional tasks as assigned by management.

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CSR (Customer Service Representative) - (July at Organization Type
  • Pakistan
  • July 2011 to December 2011

Organization Type
Telecommunication Company

Designation
CSR (Customer Service Representative) - (July 2011 - December 2011)

Description
• Conducted over 500 calls per week to promote products, resulting in a high rate of returns.
• Listening carefully for key concerns of the customer.
• Finding a way to interest potential buyer in the product.
• Representing the company in a positive light.

Education

High school or equivalent, Year
  • at University of The Punjab
  • January 2012
High school or equivalent,
  • at Punjab College of Commerce
  • January 2009

Punjab College of Commerce, Lahore, Punjab Completion Year 2009 Majors Accounts. Matriculation Institute

High school or equivalent, Computer Science
  • at Government Central Model High School
  • January 2007

Government Central Model High School, Lahore, Punjab Completion Year 2007 Majors Computer Science.

Specialties & Skills

Warehousing
Marketing
Customer Focus
Customer Service
BUYING/PROCUREMENT
CLEANROOM
CUSTOMER SERVICE
LIAISON
MARKETING
PROMOTIONAL
SEMICONDUCTOR
SOLUTIONS
TELEPHONE

Languages

English
Expert
Urdu
Expert
Punjabi
Expert

Training and Certifications

customer services (Training)
Training Institute:
Zong (telecomunication)
Date Attended:
May 2013
Duration:
8 hours

Hobbies

  • playing cricket,badminton,net browsing,books and news paper
    certificate of holy Quran,