Direct Support Manager
Mosaic of Northern Indian
Total years of experience :24 years, 0 Months
Oversee hiring, selection, training and coaching, and performance evaluations of employees.
•Prepare monthly status reports analyzing FTE utilization, budget, overtime, turnover, and work on retention of staff.
•Oversee residential operations in compliance with State’s SGL regulations and guidelines in consultation with QIDP/Associate Director for program.
Teaches: Strategic Management, International Global Business, Organizational Behavior, and Business Algebra/Applied Mathematics.
•Develop and manage syllabi, tests, assignments and general coursework materials.
•Facilitate class instruction using various instructional methodologies.
•Assure that school policy is followed by all students.
•Evaluate and grade assignments, papers, exams, and course grading criteria and course rubrics.
Implemented Individualized Support Plans and Behavior Support Plans.
•Assured health and safety of Individuals served, ensuring nutritional, medical, and social needs of the individuals in service with dignity and respect.
Provided administrative leadership to the organization. Oversaw budgeting, planning, human resources and public relations
AFCOR IT Solutions PLC, (UK) Blantyre
•Oversaw business development, sales, marketing, supply chain management, and managed global supply chain/purchasing and sourcing functions of the firm.
•Implemented and negotiated advance payments system for large contracts and projects resulting in improved cash flow over 75% of sales/contracts
•Increased Service-Level contracts by 25% representing over 40% of service revenues
•Increased sales margins and market share over 50% through acquisition of new clients
•Managed portfolio of 25 top clients representing over $500 Million in annual sales revenues.
•Improved lead times to less than 21 days from 60-90days with vendors through effective negotiation for pricing, terms and contract terms.
•Implemented a continuous process improvement of supplier/vendor evaluation against specific key performance indicators (KPIs).
•Prepared, managed sales and marketing budgets, coordinated integrated marketing programs
•Fostered collaboration through best practices, corporate communication, with Channel/Partner relationships with IBM, HP, and Microsoft.
•Identified and evaluated new business and joint ventures on specialized projects as head of BU
•Supervised project management and information technology infrastructure projects implementation.
Oversaw Sales, Marketing and Account Management
Increased sales margins and market share over 30% through acquisition of new clients
•Managed portfolio of 15 top clients representing over $200 Million in annual revenue
•Acquired Proline a networking subsidiary of African Lakes Corporation UK to increase our networking service
•Managed Enterprise Architecture Equipments Sales, Enterprise Software Sales, Enterprise Service Level Agreement Sales
Reduced inventory costs by 30% by negotiating pricing and other terms with vendors/suppliers
•Developed, effected, and optimized sourcing processes by implementing JIT purchasing system for resulting in cost savings.
•Developed, increased and consolidated vendor/supplier base by over 56% resulting in reduction of cost of savings and improved delivery lead times.
•Managed the RFQ processes and negotiations for high value purchasing contracts with suppliers obtaining better pricing and terms
•Advised CEO and CFO on customs laws, regulations and formalities as subject matter expert.
•Reduced goods pilferage and stock shrinkages to the below .05% within 6 months by changing the purchasing and inventory management processes
•Controlled and maintained economic stock holding levels of computer products reducing cost obsolescence to almost 0.05%
Oversaw purchasing and stores functions for the company, sourcing, RFQ management and administration, negotiated contract and purchases for high value commodities, assured economic stock inventory. Developed and implemented inventory and procurement system and processes, optimized supplier/vendor performance through continuous improvement.
, Graduated –Magna Cam Laude
, Graduated – Cam Laude