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Harshad Kothari, Equipment Vendor Manager

Harshad Kothari

Equipment Vendor Manager·Orange Business Services

India

Bachelor's degree, BCOM

Work experience

Total years of experience: 21 years, 10 months

Equipment Vendor Manager

April 2016 - Present

Orange Business Services

April 2016 - Present

• Ensure to track, measure, report and evaluate vendor performance.
• Identify improvement areas internally as well as perform closely with all internal stakeholders to prepare solutions.
• Perform as functional bridge amongst external vendors as well as internal stakeholders.
• Coordinate all vendor management tasks inclusive of working with external vendors and internal employees.
• Ensure enterprise-wide needs for due diligence, risk assessment and continuing
vendor monitoring are being accomplished.
• Troubleshoot all vendor problems and present to management as required.
• Identify and implement continuously enhance efficiencies associated with vendor management plus produce fulfillment.
• Participate to formulate workflow processes, methods and policies or contracts for applying vendors.
• Prepare processes for as well as manage analysis, selection and transition.
• Monitor contractual agreements in association with Sourcing for all Equipment vendors.
• Stimulate steady process enhancement to present increasing operational efficiency in entire business partner processes.
• Support to explore expansion across new business lines.
Company industry:
Telecommunications
Job role:
Purchasing and Procurement

Carrier & Vendor Management Sr .Specialist

September 2014 - March 2016

Orange Business Services

Mumbai, India

September 2014 - March 2016

Projects: “Digitalisation of End-of-Sale and Equipment Bulletin Portal” and “Local Vendor Support Model”
• Analyzing and validating all necessary information for processing the incident planned maintenance advisories received from internet lease line carriers around the world and send internal notifications to Service Manager / Account Manager so that customer can be informed in an expeditious manner on the planned changes
• Monitoring, evaluating and reporting vendor performance; identifying improvements and working closely with the stakeholders to prepare corrective measures
• Maintaining external vendor relations within Operations Department and coordinating between external vendors & internal stakeholders
• Managing all vendor management tasks inclusive of working with external vendors and internal employees
• Conducting due diligence & risk assessment at enterprise level
• Planning & implementing measures to enhance efficiencies associated with vendor management plus produce fulfillment
• Working on development of workflow processes, methods and policies or contracts for applying vendors
• Exploring expansion across new business lines
Company industry:
Telecommunications
Job role:
Purchasing and Procurement

Global Supply Chain Management Senior Specialist

May 2013 - August 2014

Orange Business Services

Mumbai, India

May 2013 - August 2014

Project: Wescon Europe Distributor Model
• Procured IT (CPE) equipment on basis of weekly forecast for installations & managed the buffer stock within Europe
• Balanced on-time performance with costs of purchase, stock holding, staging and shipment costs for the region
• Received quotation from the listed suppliers and negotiated with them to get the best deals and lead time
• Managed on-time delivery of orders by working in coordination with suppliers, vendors, 3PLs and internal entities
• Coordinated with TL, Manager and Planner on all priority issues and provided effective solutions for issues
• Conducted root-cause analysis on the recurring issues within the procurement operations
• Reviewed dashboard indicators and reported data in order to assess the progress, comment trends, isolate issues & propose further actions with the help of TL
• Monitored implementation of best-practice in processes by team members, conducted recurrent performance reviews with each team member (team management) & provided feedback on areas of improvement
• Imparted trainings to the new members on process
• Organized timely check-up if any equipment was found dead on arrival or missing
Company industry:
Telecommunications
Job role:
Purchasing and Procurement

Global Logistics Support Team Specialist -Part of Supply

May 2008 - May 2013

Global Logistics Support Team Specialist

Mumbai, India

May 2008 - May 2013

• Procured equipment from various manufactures such as Cisco, Zhone, Hawaii and from resell vendors
• Prepared development plans as per cost/usage analysis for the SCM processes within the company in order to cut lead times and reduce CAPEX & OPEX
• Approved international shipment in custom prone countries
• Organized regular meetings with constant 2-way communication
Company industry:
Telecommunications
Job role:
Other

Global Logistics Support Team Executive -From

March 2006 - May 2008

Emergency Part Request

Mumbai, India

March 2006 - May 2008

Global Logistics Support Team Executive -From Mar 2006 to May 2008

• Emergency Part Request
Arranging spares at customer end during Incident Management by creating RMA with Cisco.
• Warehouse Replenishment
The process involves movement of spares from warehouse to another as per
requirement from Planners.


Previous Work Experience
Company industry:
Telecommunications
Job role:
Purchasing and Procurement

Global Logistics Support Team Executive

March 2006 - May 2008

Orange Business Services

Mumbai, India

March 2006 - May 2008

• Managed spares at customer’s end during Incident Management by creating RMA with Cisco
Company industry:
Telecommunications
Job role:
Purchasing and Procurement

An International Call Center providing customer care service for Products Mortgage

September 2005 - March 2006

Global E-Services

Mumbai, India

September 2005 - March 2006

• Global E-Services-From Sep 05 to Mar 06
An International Call Center providing customer care service for Products Mortgage, Yellow Pages to customer based in United States.
Company industry:
IT Services
Job role:
Other

A Domestic Call Center providing customer care service

September 2004 - August 2005

Tata Teleservices

India

September 2004 - August 2005

• Nexus Tele Solutions-From Sep 04 to Aug 05
A Domestic Call Center providing customer care service for Tata Teleservices.
Company industry:
Telecommunications
Job role:
Other

Education

Bhartiya Shiksha Parishad

July 2003

July 2003

Bachelor's degree, BCOM

India

Skills

Operation Management

Expert

Vendor Management

Expert

Project Management

Expert

Planning

Expert

Supply Chain Management

Expert

BSEE/SUPPLY

Expert

BUSINESS SERVICES

DATABASE

DATABASE MANAGEMENT

EXCEL

LAN

LOGISTICS

Expert

LOGISTICS SUPPORT

Expert

MS OFFICE

SUPPLY CHAIN

Expert

Operation Management

Expert

Vendor Management

Expert

Project Management

Expert

Planning

Expert

Supply Chain Management

Expert

Languages

Hindi

Expert

Marathi

Intermediate

English

Intermediate

Training and Certifications

Training
Vendor Management Course
HP
Feb 2015

Hobbies and interests

Sports, Social Work