Business Analyst
Johnson Control
Total years of experience :19 years, 3 Months
Responsibilities:
Performed Business analysis and manage projects for many application
•Prepared Project proposal.
Given three proposal with varied cost, time and risk factors
oGiven Schedule analysis
oGiven cost breakup for proposals
oGiven process Gaps summary
Prepared high level solution architecture for requirement describing
Provide support, system maintenance and major implementation of systems
•Managed, Configured, defined Support model for all application.
Application Development in asp.net, vb.net and c#.net
•Developed application using .net framework 3.5, asp.net 3.5, c#.net, ado.net, Sql server 2008, XML, crystal report, Linked server, VB.net, XML, HTML, Javascript, VB script, OOM, OOP, Classes, Components, Operator overloading, functional overloading, User controls, custom controls, windows library, Class library, Dynamic and static crystal reports, Active x Control
•Designing database
•Writing stored procedure, function, trigger and cursor
•Developed User control, web/windows forms
•Developed N tier application with database layer, presentation layer, security level, configuration layer
•Developed Classes in C#.net, VB.net
•Developed crossed, sub crystal reports
•Design tables and views by using SQL server 2005.
•Write (select, insert, update and delete) queries by using PL/SQL
•Developed more than 150 report for Epicor iScala 2.2 and iscala2.3
• Responsible for analyzing, designing and developing the software. It was designed using object oriented technology.
• N level architect was used to design the software (Security layer, Presentation layer, Business logic layer, Common layer, Database layer).
• Used overloading, ado.net, Inheritance, Encapsulation and Polymorphism classes for object.
• Wrote twenty two crystal reports for this project.
• Implemented this software in Bahrain, Iran (Three location in Iran), UAE (Jumbo), Qatar and Oman. Software was implemented in more than 18 country including Middle east and Africa.
• Provided training to Iran, Bahrain and UAE users.
• Supported and troubleshooted daily issue faced by users.
• Software automated various functions as below: -
Repair or Service Jobs can be registered and estimates could be prepared.
Parts availability could be find out in warehouse or nearby city.
Purchase order, Goods Receipt, Delivery Receipt, Current Stock Report, Payment Invoices and Outstanding Payment Report could be generated.
Application was mainly used by Customer Service, Technical Department, Spare Part Department, Warehouse and Supply Chain Department.
Company could also define Master related information like price, model, category, product information as per its standards in the entire region.
It helped in generating KPI for technician based on number repair job and time taken to complete repair jobs.
It helped in inventory forecast and planning and was used in 240 service center across Middle East and Africa region.
• In charge of designing and developing the software.
• Property was used to get value of some parameter and written Event handler for handling the event of the components.
• Used Constructor for initializing class and all Access specifies like Private, Public, Protected, Friends.
• For Backend, ADO.NET was used for data connection.
• In project used Dataset, Data Reader, Data Table, Data Adapter as command object and Primary and Foreign key on that table.
• Private as well as Shared ASSEMBLIES were used with STRONG NAMES.
• AIMS provided a single window framework holds multiple applications, through which the Customer Service representatives (CSR) could access various applications by Single Sign-On.
• Customer could see all the insurance products online and could purchase Insurance policy online. They could also renew or increase cover in their existing policy.
• Customer could pay their premium online. Insurance agent also could purchase policy online and keep track of their commission online.
• Customer and Insurance agent could generate their statement online.
• CSRs could do multiple operations viz., creating the Policy, making claim or calculating premium.
• AIMS had facilities to define new policy and calculate discount.