senior sales officer
Data direct employment service
Total years of experience :5 years, 10 Months
Responsibilities
Listen to customer requirements and present appropriately to make a sale Maintain and develop relationships with existing customers in person and via telephone calls and emails
Cold call to arrange meetings with potential customers to prospect for new business Respond to incoming email and phone enquiries
Act as a contact between a company and its existing and potential markets
Negotiate the terms of an agreement and close sales
Gather market and customer information Challenge any objections with a view to getting the customer to buy
Advise on forthcoming product developments and discuss special promotions
Create detailed proposal documents, often as part of a formal bidding process, which is largely dictated by the prospective customer
Generating leads by direct sales, Tele calling, cold callings to the customers.
Identifying business opportunities by analyzing the prospects of the customer requirements.
Follow communication procedures, guidelines and policies
Take the extra mile to engage customer
• Conduct regular meetings with the customers to close the deal on the daily basis.
• Generating leads by direct sales, Tele calling, cold callings to the customers.
• Identifying business opportunities by analyzing the prospects of the customer requirements.
• Arranging documents collection for the customers to approve their services.
• Building relationship with the other bankers, PRO, HR, agents and associated persons in different financial institutions.
• Achieving sales targets regularly by selling credit cards and personal loans.
• Providing company listings and tie ups to conduct sales of credit cards in group.
• Providing MIS and competitor feedback about banking products available in the market on weekly basis.
• Communicate customers regularly with latest updates and schemes on the various products available in the market. Conducting promotional activities, group meetings and Kiosk on the weekly basis to achieve sales targets.
• Conduct regular meetings with the customers to close the deal on the daily basis.
• Generating leads by direct sales, Tele calling, cold callings to the customers.
• Identifying business opportunities by analyzing the prospects of the customer requirements.
• Arranging documents collection for the customers to approve their services.
• Building relationship with the other bankers, PRO, HR, agents and associated persons in different financial institutions.
• Achieving sales targets regularly by selling credit cards and personal loans.
• Providing company listings and tie ups to conduct sales of credit cards in group.
• Providing MIS and competitor feedback about banking products available in the market on weekly basis.
• Communicate customers regularly with latest updates and schemes on the various products available in the market. Conducting promotional activities, group meetings and Kiosk on the weekly basis to achieve sales targets.
Responsibilities
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customer
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
biotechnology, biochemistry, chemistry is the major subject of my graduation