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HASAN TAHBOUB, head of operations

HASAN TAHBOUB

head of operations·كيان الشرق

Jordan

Bachelor's degree, MARKETING

Work experience

Total years of experience: 24 years, 7 months

head of operations

August 2018 - Present

كيان الشرق

Amman, Jordan

August 2018 - Present

Sales &Marketing

Company industry:
Merchandising
Job role:
Management

Key Account Manager

January 2017 - March 2018

مصنع الرائز للكبريتات

Riyadh, Saudi Arabia

January 2017 - March 2018

مبيعات الكيماويات الداخليه والتصدير

Company industry:
Industrial Production
Job role:
Sales

Key Account Manager

November 2008 - December 2017

Rawabi Marketing International ( Chemicals )

Riyadh, Saudi Arabia

November 2008 - December 2017

1.Generating sales for a portfolio of accounts and reaching the company's sales target
2.Leading the Key Account Team members from different functions such as;
a) Marketing (innovations, new products, concepts, new designs)
b) Finance (payments)
c) Technical (issues, technical support, training)
d) Supply Chain (new designs, transport, lead times, quality, stock management) to ensure professional services to Key customers
3. Identifying new sales opportunities with existing accounts
4.Identifying and capturing potential new customers to develop new business opportunities
5. In cooperation with Marketing, long and short term strategy development and implementation as per market, territory, product group, producer, consumer conditions.
6.Close follow up Accounts receivables situation of the account to avoid overdue.
7. Forecasting monthly deliveries based on customer’s production plans, and communication with SC for better allocation of the resources.
8. Managing and solving conflicts with customers.
9.Leading the Customer Satisfaction Initiative and ensuring TDL completion.
10. SupportingCountry Manager with daily activities.

Company industry:
Sales Outsourcing
Job role:
Sales

Area Supervisor

October 2006 - March 2008

Meed Trading Company (Retail- convenience stores )

Saudi Arabia

October 2006 - March 2008

Job Mission:
Operational and commercial responsibilities of the branch.

Core Responsibilities:
• Manage the entire operation and staff in the branch
• Day to day management of branches.
• Driving business results through maximizing daily sales plans.
• Coaching and developing customer service standards.

Core Tasks: .
• Ensure that the targets for turnover & profitability are realized.
•Ensure that the set hygiene and merchandising standards of the shops are adhered too.
• Support the Store Supervisors in reviewing their staff performance on an annual basis.
• Motivate the staff to push Customer Service to the highest possible levels.
• Develop and track a training register for all staff.

Company industry:
FMCG
Job role:
Sales

Marketing Executive & (Area Supervisor)

July 2001 - April 2005

AH - Shopping mall com -Mujama Supermarket

Saudi Arabia

July 2001 - April 2005

- Administers the company's rules and regulations concerning the branch operations.
- Increases branch sales through constant shelves replenishments and better merchandizing of the products.
- Controls the branch operations and supervise the workforce for max productivity.
- Maintains the stock variances within acceptable levels.
- Meets with the suppliers reps and take necessary actions with regards to slow moving items.
-Coordinates the work with the HR, Marketing, & Purchasing divisions in the company's corporate offices.
- Prepares necessary reports and answers emails.
- Ensures items availability and better customer service by all staff.
- Intervenes in situations where customers are not satisfied and take necessary actions to please the customers.

Company industry:
Retail & Wholesale
Job role:
Sales

marketing & sales Supervisor

February 1999 - January 2001

Unipal General Trading (Procter & Gamble)FMCG

Palestine

February 1999 - January 2001

1999/1 - 2001/1 Unipal General Trading (Procter & Gamble) FMCG
Ramallah - Palestine
o(Marketing Department). Assistant Brand Manager
o(Sales Department).
-Supermarket & Pharmacy Salesman
-Van Supervisor (Supermarket & Pharmacy)

Company industry:
FMCG
Job role:
Sales

Education

Applied Science University

February 1999

February 1999

Bachelor's degree, MARKETING

Jordan

Skills

Sales
Expert
Sales
Expert
Chemicals
Expert
Chemicals
Expert
Marketing Management
Expert
Marketing Management
Expert
Customer Service
Expert
Customer Service
Expert
Industrial Sectors
Expert
Industrial Sectors
Expert
WORD, EXCEL.INTERNET PROGRAMS
Expert
WORD, EXCEL.INTERNET PROGRAMS
Expert
marketing
Expert
marketing
Expert
Sales
Expert
Sales
Expert
Chemicals
Expert
Chemicals
Expert
Marketing Management
Expert
Marketing Management
Expert
Customer Service
Expert
Customer Service
Expert
Industrial Sectors
Expert
Industrial Sectors
Expert

Languages

English
Expert

Training and Certifications

Certifications
Risk Management
Jul 2019 - Jul 2019

Training
Water Treatment Problems and Solutions Training Seminar
FeedWater - UK
Nov 2012
Sales
procter & gamble
Jan 2000