حسن عبد الجليم, restaurant  manager

حسن عبد الجليم

restaurant manager

Al Farran restaurant

البلد
الأردن - عمان
التعليم
الثانوية العامة أو ما يعادلها, علمي
الخبرات
14 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :14 years, 0 أشهر

restaurant manager في Al Farran restaurant
  • الإمارات العربية المتحدة - دبي
  • يناير 2013 إلى ديسمبر 2013

Job responsibilities:

Ensure that all reporting & control procedures in the operations, customer service, quality of production,
Hygiene & Cleanliness standards, Maintenance & general administration are completed & in place according
to company’s policy & chain operation manual.
Maintain high quality products by ensuring compliance with all operations procedures.
Enforce & support all training & development plans for all staff supervision as per company’s policy.

Business activities:

- Taking responsibility for the business performance of the restaurant.
- Analysing and planning restaurant sales levels and profitability.
- Organising marketing activities, such as promotional events and discount schemes.
- Preparing reports at the end of the shift/week, including staff control, food control and sales.
- Creating and executing plans for department sales, profit and staff development.
- Setting budgets and/or agreeing them with senior management.
- Planning and coordinating menus.

Front-of-house:

- Coordinating the entire operation of the restaurant during scheduled shifts.
- Managing staff and providing them with feedback.
- Responding to customer complaints.
- Ensuring that all employees adhere to the company's uniform standards.
- Meeting and greeting customers and organising table reservations.
- Recruiting, training and motivating staff.
- Organising and supervising the shifts of kitchen, waiting and cleaning staff.

:Back of House

- Maintaining high standards of quality control, hygiene, and health and safety.
- Checking stock levels and ordering supplies.
- Preparing cash drawers and providing petty cash as required.
- Helping in any area of the restaurant when circumstances dictate.

Restaurant Manager في Labneh WA Zaatar
  • الإمارات العربية المتحدة - دبي
  • يناير 2010 إلى أغسطس 2013

Job responsibilities:

Ensure that all reporting & control procedures in the operations, customer service, quality of production,
Hygiene & Cleanliness standards, Maintenance & general administration are completed & in place according
to company’s policy & chain operation manual.
Maintain high quality products by ensuring compliance with all operations procedures.
Enforce & support all training & development plans for all staff supervision as per company’s policy.

room service manager /restaurant manager في EVA SON Spa and Resort
  • الأردن
  • يناير 2009 إلى يناير 2010

responsible about tow outlet the spring restaurant and room service make all duty for all staff and make training haw to serve the food for
the guest with core standard and policy hotel responsible about the amenity for all the guest chick in
handle all complain and take the action reported for directed food and beverage

Room Service Supervisor في four seasons hotel
  • الأردن - عمان
  • يناير 2005 إلى يناير 2009

handle all shift to service the food and beverage as standard with sequence service
training the staff haw to answer about phone and take the order with details
training the staff haw to prepare the order on the trolley room service to go the room of the guest and serve the food and beverage
training the staff haw to serve the food inside the room of the guest
chick all the amenity its in the room the guest before chick in
reported for my manger room service

waiter في Le Meridian Hotel
  • الأردن - عمان
  • يناير 2002 إلى يناير 2005

am working in the china town restaurant haw my responsible is haw to serve the Asian food with guest with core standard and sequence service and policy of the hotel
greating the guest try make he very comfortable while he seating take his beverage and serve then take order the food and let he enjoy with Asian cousin with slow music

waiter في Arena Spec Hotel
  • الأردن - عمان
  • يناير 2000 إلى يناير 2002

my responsible is room service haw to serve the food for the guest and prepare the food on the trolley and also haw to serve the food in the restaurant as buffet and al cart
handle the laundry and handle the store order make sure all stock found in my outlet

الخلفية التعليمية

الثانوية العامة أو ما يعادلها, علمي
  • في ahmed tokan school
  • يوليو 1998

Specialties & Skills

Controling
Internetworking
Hardwork
Teamwork
Microsoft Office
team leader
sales man
BUDGETS
CUSTOMER SERVICE
GREETING
MARKETING
OPERATIONS
ORDERING
RESTAURANT MANAGER
hard worker

اللغات

العربية
متمرّس
الانجليزية
متوسط

الهوايات

  • internet search and reading
    daily i should know every thing about science
  • all sport
    every weak play football and swimming
  • gem work out
    daily play gem body building to be good healthy and very active