Key Account Manager
Diversey
Total years of experience :15 years, 3 Months
Dairy & Process Food Sector '' GSA, Key account & LSA
Setting clear and obtainable personal goals
Monthly reports for contracted partners and quarter review with management.
Responsible for aged inventory & healthy cash flow to avoid overdue
Effectively provide account management and ongoing service, support, and sales development
prospecting to include existing products, new products and innovations, enhanced sustainability and operational efficiencies (water, energy, chemical usage)
Work intensely and directly on application expertise and execution delivery, including customer training to reinforce value proposition and brand equity.
Hold monthly and quarterly review session with customers.
Grow sales by identifying, analyzing, and addressing opportunities for new customer acquisition as well as within existing customers through product and application recommendations by exploring customer needs
Continuously focus on sales growth execution and sales target achievement.
Liaise with TCS to ensure appropriate service support for respective accounts.
Implement the sales funnel in Sales force ( CRM )
Provide forecast & SOP on monthly basis.
Agent for BASF Germany in paper chemicals.
Agent for Siliconi Italy in paper chemicals.
Managed all sales and marketing activities of assigned areas.
Yearly market survey.
Oversaw development of new products and its launch in market.
Developed strategies to enhance business and increase customers for products.
Travelling regularly and making sales call to prospective customers.
Doing trials of new products for new and existing customers.
Regularly after sale service for the existing customers.
Identified and gathered information on customer requirement and recommended appropriate service and system product.
Managed and maintained a list for sales leads for all prospective customers.
Provided technical support to all sales plan with various pre sales and post sales activities. Prepared and documented reports for project progress and all associated activities.
Prepared market reports and monitored all competitor activities. Negotiation of supply agreements and contracts with all accounts.
Working on Sales Pipeline management tool system, prospects and forecasting.
Working on platform.
Working on CRM.
Agent for Akzonobel - Spain in paper chemicals.
Develop business opportunities by soliciting customers by demonstrating product features to both existing and
new customers in a bid to entice them to make a purchase.
Yearly market survey.
Expand market penetration by building effective customer relations.
Developed strategies to enhance business and increase customers for products.
Travelling regularly and making sales call to prospective customers.
Doing trials of new products for new and existing customers.
Service for existing and prospective accounts.
Identified and gathered information on customer requirement and recommended appropriate service and
system product.
Perform presentations and demonstrations of products.
Prepared market reports and monitored all competitor activities.
Negotiation of supply agreements and contracts with all accounts.
Organize and participate in Paper exhibition 2012.
Serve customers by solving technical problems.
Regularly visits to customers.
Prepared regularly visit reports to Technical Sales Manager.
Doing trials of new products for new and existing customers.
Participate in paper exhibition 2010