Total Years of Experience: 12 Years, 9 Months
August 2018
To Present
Manager Process Improvement
at Habib Metro Bank
Location :
Pakistan - Karachi
• Analyze & identify opportunities for business process improvements.
• Develop initiatives for continuous business process improvements.
• Analyze and review Service Level Performance against the SLAs and OLAs
• Work with relevant stakeholders to identify business requirements, gaps in processes & risks
• Use best practices to carry out business process analysis, re-engineering, process measurements & change management activities.
• Evaluate current business process & recommend solutions for improvements.
• Develop & maintain best practices to meet changing business needs.
• Prioritize & execute projects for ongoing business improvements.
• Develop initiatives for continuous business process improvements.
• Analyze and review Service Level Performance against the SLAs and OLAs
• Work with relevant stakeholders to identify business requirements, gaps in processes & risks
• Use best practices to carry out business process analysis, re-engineering, process measurements & change management activities.
• Evaluate current business process & recommend solutions for improvements.
• Develop & maintain best practices to meet changing business needs.
• Prioritize & execute projects for ongoing business improvements.
January 2017
To July 2018
Business Analyst
at Habib Metropolitan Bank
Location :
Pakistan - Karachi
• Worked on centralization of Letter of Guarantee
• Leading a team of project officers to implement various Trade based projects.
• Identifying areas where changes are required in business plans and monitoring their impact with relation to domains for Trade finance.
• Managing the complete Project Life Cycle starting from financial & technical analysis, correspondence with all stake holders, recommendation of solutions, implementation of projects and monitoring the implemented plans.
• Investigating system level issues and corresponding for solutions.
• Identifying & evaluating risks, issues and change requests for a program.
• Financial comparison of products.
• Understanding business process management & business requirements.
• Translating the business requirements to software requirements.
• Ensuring the recommended solution is commercial and competitive.
• Acting as an interface between business units and technology teams.
• Preparing technical write ups like BRDs, SOPs and Process Manuals.
• Performing FATs for projects/changes as per business requirements.
• Conducting UATs for implementation of projects/changes.
• R&D and testing for the improvements of Trade Finance modules in core banking system
• Leading a team of project officers to implement various Trade based projects.
• Identifying areas where changes are required in business plans and monitoring their impact with relation to domains for Trade finance.
• Managing the complete Project Life Cycle starting from financial & technical analysis, correspondence with all stake holders, recommendation of solutions, implementation of projects and monitoring the implemented plans.
• Investigating system level issues and corresponding for solutions.
• Identifying & evaluating risks, issues and change requests for a program.
• Financial comparison of products.
• Understanding business process management & business requirements.
• Translating the business requirements to software requirements.
• Ensuring the recommended solution is commercial and competitive.
• Acting as an interface between business units and technology teams.
• Preparing technical write ups like BRDs, SOPs and Process Manuals.
• Performing FATs for projects/changes as per business requirements.
• Conducting UATs for implementation of projects/changes.
• R&D and testing for the improvements of Trade Finance modules in core banking system
June 2011
To December 2016
Officer Trade Finance Operations
at Habib Metropolitan Bank (subsidiary of AG Zurich)
Location :
Pakistan - Karachi
• Issuance of Letter of credit .
• Cover Issuance of Letter of Credit & Amendment according to UCP 600 Rules.
• Checking the liabilities sheet (customer debit/credit voucher)
• All Types of Amendments of all Types of letter of credit (Import & export) .
• Advising Swifts (700, 707, 734) to beneficiary.
• All Types of Settlement .
• Cancellation of letter of credit (Import & Export) .
• Checking documents (Import & Export) and contact with beneficiary concerning discrepant docs and following UCP 600 Rules strictly.
• Communicated with correspondent bank & replying swift message inquiries for import and export LC.
• Issuance of Guarantees.
• All Types of Amendments of all Types of Guarantees.
• Cancellation of Guarantees.
• Co-ordinate with applicant & beneficiary for (import issuance and export docs and forwarding shipping docs for negotiation ).
• Cover Issuance of Letter of Credit & Amendment according to UCP 600 Rules.
• Checking the liabilities sheet (customer debit/credit voucher)
• All Types of Amendments of all Types of letter of credit (Import & export) .
• Advising Swifts (700, 707, 734) to beneficiary.
• All Types of Settlement .
• Cancellation of letter of credit (Import & Export) .
• Checking documents (Import & Export) and contact with beneficiary concerning discrepant docs and following UCP 600 Rules strictly.
• Communicated with correspondent bank & replying swift message inquiries for import and export LC.
• Issuance of Guarantees.
• All Types of Amendments of all Types of Guarantees.
• Cancellation of Guarantees.
• Co-ordinate with applicant & beneficiary for (import issuance and export docs and forwarding shipping docs for negotiation ).
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