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Haseeb Javed, Travel Manager

Haseeb Javed

Travel Manager·American Express Travel Related Services

Pakistan

Diploma, Managing Travel Business

Work experience

Total years of experience: 5 years, 11 months

Travel Manager

August 2020 - Present

American Express Travel Related Services

Manama, Bahrain

August 2020 - Present

Interact via emails and calls with VVIP Premium American Express clients for flight and hotel reservations in GDS.
Cruise bookings, car rentals, airport transfers, chauffeur driven vehicles.
Handling top line Private Jets and charters confidential bookings.
Managing conflicts and taking ownership to handle unsatisfied Premium card members.
Always take initiative to be the first to handle complicated queries of sensitive card members.
Educate and assist team members with bookings, ticket exchanges, phase 4 issues in GDS while on or off shift.
Company industry:
Tourism, Museum, & Cultural
Job role:
Hospitality and Tourism

Education

IATA Cananda

September 2015

September 2015

Diploma, Managing Travel Business

Bahrain

GPA (percentage): 90%

GPA (percentage): 90%

Skills

Planning and organizing

Expert

Problem solving

Expert

Stress tolerance and problem sovling

Expert

Communication

Expert

Team leading

Expert

Languages

English

Expert

Arabic

Intermediate

Urdu

Expert

Punjabi

Expert

Memberships

International Air Transport Association - IATA

Accredited Travel agent

September 2017

Hobbies and interests

Running, swimming, exercise, traveling, reading.