Food and Beverage Manager
dnata
Total des années d'expérience :16 years, 5 Mois
• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Identify customers’ needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Achievement of budget food sales, beverage sales, labour costs and profitability
• Report to management regarding sales results and productivity.
• Timely analysis of food and beverage prices in relation to competition.
• Competitive analysis every six months by calling competition and gathering data.
• Design necessary menus and continuously make necessary improvements.
• Establish targets, KPI’S, schedules, policies and procedures.
• Comply with the company’s Corporate Code of Conduct.
• Familiarize yourself with the company values and model desired behaviors.
• Perform tasks as directed by the Managing Director in pursuit of the achievement of business goals.
Managing the operations for outlets at queen Alia international airport, building good relationship with concessionaire and making a reports to the high managements
Managing the finance issues for Tche Tche outlets in all over the Arab world
Managing the operations at Tche Tche outlets in all over the Arab world
• Scan and research the market, players and competition.
• Developing marketing strategy and sales targets.
• Identify target customers and plan market reach actions.
• Managing and preparing budget.
• Monitoring and interpreting cash flows and predicting future trends.
• Prepare monthly analysis of cost of goods sold and operational expenses against previous years.
• Prepare budget scenarios providing explanations and business solutions to help mitigate the risks.
• Managing a company's financial accounting, monitoring and reporting systems.
• Oversee the production of marketing material.
• Attending relevant trade shows, conferences and sales meetings and benchmarking.
• Manage the marketing and sales team.
• Monitoring the effectiveness of the marketing strategies and plans on sales.
• Conduct customer satisfaction surveys and identify ways to improve products
Full knowledge in finance and all related matters to any finance subject , especially that I am certified financial controller , certified cost controller and preparing for CMA exams