ERP Technical Consultant
General International Group
Total years of experience :10 years, 7 Months
Gap analysis and strategic solutions for Technical and Functional issues.
Monitoring and directing for IT - Infrastructure, quality and security management.
IT Budgeting by keeping business value stream and cost-effective IT solutions.
Minimized customization and provided effective solution with standard Epicor application.
Designed and developed more than 50 dashboards for data extraction, and also covered business process gaps.
Planed and prepared with proper statistics and Epicor guidelines to upgrade Epicor version.
(Utility Expert(Water & Power Production & Distribution) organization in UAE)
Multi-tire technical and functional support for all modules.
Contributed administrative technical support for Application and Database server.
Developed quality control activities such as validation testing and code review.
Performed system configurations, business process improvisation and security updates.
Created and optimized diverse SQL queries, views and stored procedure.
Customized application by using BPM, UI Screen and UD tables to meet requirements.
Designed BAQ and Simplified the Dashboard to get required data information.
Effectively used DMT for data population and mass data process.
Trained new employees and explained protocols clearly and efficiently.
Provided support to Transmission and Distribution custom modules and bugs fixed.
Managed customer expectations proactively to maintain high satisfaction.
Supported and maintained existing SSRS and Crystal reports. Translated end user requirements into design documents.
(Multinational radiator manufacturing and services Industry in UAE)
Communicated frequently with business client and wrote technical training manuals.
Reported to Project Manager and communicated frequently to stabilize system.
EPICOR application end to end training to all employees.
Provided technical and functional outstanding support to users.
Responded quickly to report modification SSRS requests.
Developed C# .Net coding and T-SQL for external customized payroll applications.
(Government Sector in UAE for Marine Craft License & Marine Craft Crew License )
Functional and Technical Support for Marisys and Commercial Services applications.
Instant support and problem resolving through phone and email.
Database administrator and improvised SQL queries views and SP.
Handled successfully application coding VB, HTML, JavaScript and CSS3.
Custom application maintenance, developing, testing, debugging and fixing issues.
Business Requirement Document (BRD) for Marisys and Commercial Services.
Coordinated with IT Manager & Sr. Analyst to develop efficient system operations.
(Multinational leading software solution provider around the world)
Banksoft - Stationary Modules :
Designed, Backend C# coding and stored procedure for the SSRS reports.
Manually tested each and every modules of the project, debugged and fixed issues.
Banksoft software product is registered by Indian Government RBI.
Prodmaster- HRD :
Designed and developed standard Holiday master and Leave application module.
Developed complete C# backend coding, handled JavaScript for UI and SQL SP.
Documentation and troubleshooting of the product.
(Computer Education Center for software programming and skills)
Teaching Java Coding and Mysql database backend queries.
Web application hosting by using Apache-tomcat-7.0 Server.
Front end design of web application using HTML, CSS and JSP.
Bachelor of Engineering Degree (BE) in Electronic and Communication (ECE) from Visvesvaraya Technological University, Karnataka, India (2008 - 2012).