Hasnain Shah, Business Development Officer

Hasnain Shah

Business Development Officer

Go.Drive VIP Chauffeur Serivce

Location
Qatar - Doha
Education
Bachelor's degree, Computer Science
Experience
8 years, 2 Months

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Work Experience

Total years of experience :8 years, 2 Months

Business Development Officer at Go.Drive VIP Chauffeur Serivce
  • Pakistan - Islamabad
  • My current job since August 2021

My role revolves around building new connections and nurturing existing relationships with clients. Organize forthcoming services, negotiate and create profitable processes while ensuring client satisfaction. I take charge of coordinating upcoming services, ensuring a smooth process from start to finish. Additionally, I actively gather and analyse market and customer information, utilizing insights to inform our strategies and better cater to the needs of our clients in a constantly evolving business landscape.

E-Commerce Specialist at Fashion Fairies IT Solutions
  • Pakistan - Islamabad
  • April 2018 to September 2021

As an E-commerce Specialist focusing on eBay and Amazon, My responsibility was to manage end-to end responsibilities for women's clothing stores. Together with my team, we tackled tasks ranging from creating and optimizing product listings to conducting thorough market research for competitive pricing and customer demand and providing prompt customer care. Regularly stayed updated on platform changes by monitoring eBay and Amazon Seller Central store profiles, Occasionally, I oversaw and utilized several eBay stores, applying my organizational abilities to ensure smooth operations and provide customers with a seamless and positive experience.

Customer Service Representative CSR at Customer Service Representative CSR
  • Pakistan - Abbottabad
  • April 2018 to November 2018

Managed outbound calls for car insurance quotations to customers in Britain and the US. Achieved targets by efficiently handling inquiries, processing orders, and maintaining high service standards. Played a key role in ensuring a positive customer experience

Front Desk Officer at IIUI Schools & College Jinnahabad Campus
  • Pakistan - Abbottabad
  • February 2016 to August 2017

As a Front Desk Officer, I excelled in providing efficient and friendly reception services. My role involved greeting visitors, managing phone inquiries, and maintaining an organized front desk. I effectively scheduled appointments, collaborated with different departments, and ensured a welcoming environment. With strong communication and multitasking skills, I contributed to the smooth functioning of daily school operations.

Sales Officer at Al-Syed Mobile Shop
  • Pakistan - Abbottabad
  • September 2015 to March 2017

As a Sales Officer, I focused on delivering exceptional customer service through personalized interactions, maintaining an attractive product display, and efficient transaction processing. Additionally, I was proficient in overseeing day-to-day store operations, handling customer inquiries, and ensuring a welcoming shopping environment. Possesses strong organizational skills and a keen eye for inventory management, consistently monitoring stock levels and proactively notifying suppliers when supplies run low.

Education

Bachelor's degree, Computer Science
  • at Hazara University Mansehra
  • September 2014
Higher diploma, Computer Science
  • at Government Post Graduate College Mandian Abbottabad
  • June 2012
High school or equivalent, Science
  • at Banat Taleem ul Quran High School and College Abbottabad
  • July 2009

Specialties & Skills

Event Management
Social Media Marketing
Digital Marketing
Market Research
Customer Relationship Management
MS Office
eBay/Amazon Seller Central
Copywriting

Languages

English
Expert
Hindi
Expert
Urdu
Native Speaker
Punjabi
Native Speaker
Arabic
Beginner

Training and Certifications

EF SET English Certificate 75/100 (Certificate)
Date Attended:
December 2023
First AID Resuscitation (Certificate)
Date Attended:
November 2023
Health and wellbeing in hospitality (Certificate)
Date Attended:
October 2023
Guest Experience Fundamentals (Certificate)
Date Attended:
October 2023
Business Development Strategic Planning (Certificate)
Date Attended:
November 2023

Hobbies

  • Travelling
  • Art Cinema
  • Documentaries