Hasnain Warsi

Spearheaded overall sales strategy, business development, and revenue growth initiatives
for the Appliances and Power Tools business.
Established and managed strategic partnerships with suppliers, distributors, and
marketplace platforms.
Managed end-to-end sales operations, including customer acquisition, account
management, and after-sales support.
Drove multi-channel sales through leading e-commerce marketplaces and direct business
channels.
Built and managed key stakeholder relationships, serving as the primary point of contact for
vendors, partners, and customers to drive business expansion.

Led and managed a high-performing inside sales team of six members, consistently
achieving monthly and quarterly revenue targets.
Achieved 120% of quarterly sales targets for four consecutive quarters, contributing over ₹16
Crore in annual B2B sales revenue.
Managed key enterprise accounts and handled complete order lifecycle management,
including validation, vendor coordination, dispatch, and post-sales support.
Oversaw daily B2B and B2C operations across multiple product categories, including MRO
supplies, industrial tools, and safety equipment.
Maintained over 95% SLA compliance by strengthening coordination between warehouses,
logistics partners, and vendors.
Collaborated with category, procurement, and supply chain teams to ensure timely order
fulfillment and customer satisfaction.
Conducted customer requirement analysis and prepared customized quotations, successfully
converting opportunities into business.
Developed weekly performance dashboards and business reports for senior management to
improve operational efficiency.
Supported revenue growth through proactive account management, upselling opportunities,
and customer relationship development.

Managed end-to-end order processing for B2B/B2C customers using ERP systems.
Validate purchase orders and ensure all information is accurate and complete.
Acted as the bridge between clients and logistics providers for shipment status, delays, and
return management.
Monitor open orders, backlogs, and ensure order acknowledgments are sent to customers.
Process and track order returns and replacements in alignment with company policies
Maintain accurate and up-to-date records in ERP and CRM systems.
Generate and shared order status reports with internal and external stakeholders.
Supported the month-end close by ensuring all transactions are updated and reported
correctly.
Respond to customer queries regarding order status, delivery timelines, and invoice issues.

Consulted with clients to understand business requirements and proposed suitable
packages.
Achieved 150% of monthly sales targets for 8 consecutive months.
Maintained CRM records and followed up with leads systematically to ensure
closures.
Negotiated favorable terms and conditions with suppliers while cross selling.
Regular connected with sellers on call and resolve their issue on time.
Built long-term relationships to ensure client satisfaction and renewals.
Enhanced client retention by driving adoption of value-added features and providing
performance insights.
Provided verified and validated buy leads posted by buyers to maintain quality
standards and enhance genuine buyer-seller connections.
Collaborated with support and operations teams to resolve post-sales issues and
improve customer satisfaction by uploaded and updated buy/sell leads and product
listings on the TradeIndia website,
Recognized for contributing to high-revenue accounts and maintaining strong
renewal rates