Hassan Elsheshiny

Aljabri factory for Sweets & Bakeries
July 2021 till Date (Factory B 2 B business & 7 branches)
Sales & Marketing Manager

 Accomplishes marketing and sales staff objectives by recruiting, selecting, training, and coaching employees.
 Communicates job expectations by planning, monitoring, and reviewing job contributions.
 Achieves marketing and sales operational objectives by contributing marketing and sales information.
 Prepares and completes marketing action plan.
 Meets marketing and sales financial objectives by forecasting requirements and preparing annual budgets.
 Determines annual and gross-profit plans by forecasting and developing annual sales quotas for regions.
 Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertisements.
 Identifies marketing opportunities by understanding consumer requirements.
 Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities.
 Sustains rapport with key accounts by making periodic visits.
 Provides information by collecting, analyzing, and summarizing data and trends.

Working on international company and being responsible for Opening them first branch on Saudi And it was great opportunity to me, I am Responsible for
Operation, Sales, Catering, Marketing, Finding and opening new branches, Searching and hiring and training new staff and Contacting raw material
suppliers on the Saudi market, That help me to have good and perfect relation ON/ABOUT Saudi Market, Kitsch Cupcakes Voted the best cupcakes on
United Arab Emirates for 3 continues year with 27 different flavors of cupcakes, brownie, Blondie, Cookies, Donate, Cake poops and Big Cake.

Operation
⚫ Reaching the company budget and reducing the cost;
⚫ Maintaining the schedule of employees for the week, count money, make deposits, fulfill stock orders and oversee new employee training, also
I have to ensure that Quality standards are followed;
⚫ Making Monthly Branch Meeting for getting all staff opinion and feedback about any issue coming in that month and to give ideas for increasing
the business.
Training New Employees
⚫ Responsible for hiring and training new employees and helping them to go inside the job task and fixing them problem and making them loving
and respecting them job;
⚫ Maintaining detailed knowledge of the company’s products or services.

Operation
⚫ Ensure Cash Handling is done as per Company policy, and Cash Balance at branch and other valuables in the Branch/Bank Safe are
secured and managed as instructed by Management;
⚫ Arranging for monthly meeting for the VIP Corporate customers and discuss them issue or problem;
⚫ Check Daily the profit and Plan for increasing the Branch revenue;
⚫ Identify improvement areas and propose constructive charges to achieve operational excellence;
Customer Service
⚫ Provides service to Retail and Corporate Clients;
⚫ Assists Customer in filling up remittance applications form and related services;
⚫ Handles Customer Queries and Complaints, Resolution/Follow-up, Special Deal and other such activities;
Teller
⚫ Daily Collecting and verify the cash for deposit in Al Rostamani International Exchange account;
⚫ To liaise with Wholesale Division or the Wholesale market for buying and selling of currency on a best offer basis and on same day value
and payment on spot basis
Sales
⚫ Play a proactive role in Customer retention and branch marketing activities;
⚫ Ensure exchange rates for branch operations are determined and monitored to ensure optimal profit margins and customer satisfaction.
⚫ Actively convert walk-in customers to Intro Card holders.
Back Office
⚫ Responsible for preparation of Audit Trial and Draft Inventory;
⚫ Maintaining Suppliers File and other related Branch Documentation;
Authority
⚫ Authorize for Signing the Demand Draft - Category ‘ B ’;
⚫ To give special rates as per Company policy;
⚫ Authorize for Cancel All Instant Money Transaction.

Supervising a team of staff and worker ensuring their performance;
⚫ Motivates team to ensure continuous development of sales and customer service provision;
⚫ Conduct solution into customer problems and complains;
⚫ Decision maker for items which is allowed for the exchange/return as well as refund;
⚫ Preparing of Invoice/Cash Memo and provide adequate warranty for every item purchase;
⚫ Systemically company promo