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Hassan Ghamlouche, Key Account Manager

Hassan Ghamlouche

Key Account Manager·Axis communication

Kuwait

Bachelor's degree, Computer Engineering

Work experience

Total years of experience: 15 years, 5 months

Key Account Manager

July 2019 - Present

Axis communication

Al Kuwait, Kuwait

July 2019 - Present

Key Account manager (Kuwait and Bahrain)- July 2019 - to present
PROFFESIONAL
A- Manage local Authorized, Silver, gold and Multi regional partner
B- Manage End customers
C- Business development with enterprise end customers
D- Manage consultants to present benefits of products and solutions
E- Target and onboard beneficial partners
F- Demonstration and presentation for diff levels of ministries and enterprise customer with
ROI studies and TCO benefits
Accounts:
- ~30 Partner different level
- Ministries of Kuwait and Bahrain
- Public and private authorities
- Banks
- Universities
- Corporate Retailers
- Oil and Gas sectors
- Etc…

Company industry:
1344
Job role:
Engineering

Key Account Manager for Kuwait & Bahrain

January 2019 - Present

Axis Communications,

Al Kuwait, Kuwait

January 2019 - Present

• Own the sales strategy and revenue targets (>7m$) for CCTV and integrated
security solutions across Kuwait and Bahrain, managing a portfolio of ~30
partners at Authorized, Silver, Gold and Multi-Regional levels.
• Build relationships with senior stakeholders at ministries, oil & gas
companies, banks, universities, and retailers, resulting in continuous
growth in secured contracts and market share.
• Identify and convert new business opportunities, prepare ROI and total
cost of ownership analyses, and lead negotiations and bidding processes to
close complex deals.
• Collaborate with engineering, technical and supply chain teams to align
offerings with customer requirements and ensure successful delivery.
• Conduct regular market and competitor analysis to adapt strategies and
capture emerging opportunities.
• Train and support channel partners and consultants on product benefits,
positioning and sales tactics.
• Key Strategic accounts: KOC, KNPC, KOTC, KPC, SAB, MOH, MOI, MOD, MOE,
MOFA, MEW, TEC, TAMDEEN, MABANE, SHUAIKH GATE, AUM, AOU, ACK, NBK, GBK

Company industry:
IT Services

Sales and Presales Manager

September 2018 - July 2019

Intelligent Services

Al Kuwait, Kuwait

September 2018 - July 2019

PROFFESIONAL

A- Leading team of Sales and presales Engineers for the complete LV Package Scope.
B- Restructure company field of interests.
C- Establish sectors and field of work based on market studies and expected pipeline.
D- Connecting with OEMs based on market study and market requirements.
E- Ensure department members are well trained to have appropriate knowledge of OEMs/Partners skills/strength points to match market studies and project requirements.
F- Increase the recurring revenue of the company with new sales and enhancement of services provided to existing customers.
G- Increase the recurring revenue of the company with new sales and enhancement of services provided to existing customers.
H- Work with managements in the resolution of customer issues and concerns.
I- Ensure Sales Representatives the receivables and collection steps to ensure our new customers and new installs are satisfied and we collect the past due balances.
J- Develop and manage an ongoing list of potential sales professionals via networking, prospecting, customer referrals, leads, trade shows, job fairs, community involvement, and other methods in order to generate and maintain proper staffing levels.
K- Meet the weekly, monthly, and annual sales goals for installation and RMR sales for your assigned area.
L- Ensure Sales Representatives follow up with any leads provided by IS to initiate the process of securing the business.
M- Schedule and facilitate weekly sales meetings with sales team and operation counterparts.
N- Ensure sales teams compliance with entering leads, prospects, customers, job proposals, and related activity into company
O- Inform customers of products and services and refer business to appropriate vendors and case studies.

Company industry:
General Engineering Consultancy
Job role:
Management

Sales & Presales Manager

January 2018 - January 2019

Intelligent Services Co.,

Al Kuwait, Kuwait

January 2018 - January 2019

• Led a team of sales and presales engineers delivering low-voltage
solutions across security, communications and automation.
• Restructured business units based on market studies; established new
sectors, engaged OEMs, and aligned offerings with market demand.
• Increased recurring revenue by upselling services to existing customers
and securing new maintenance contracts.
• Developed and managed a pipeline of sales professionals through
networking, referrals and trade shows to maintain staffing levels.
• Set and achieved weekly, monthly and annual sales targets; facilitated
weekly sales meetings and ensured compliance with CRM processes.
• Worked with management to resolve customer issues and ensure timely
collections.

Company industry:
General Engineering Consultancy

Security Division Manager

November 2015 - August 2018

Intelligent Services

Al Kuwait, Kuwait

November 2015 - August 2018

PROFFESIONAL

Leading security specialist team for the complete Security Package Scope (Sales, Design, Consultation, Ordering, Implementation, Testing and commissioning):

A- CCTV SYSTEM
B- ACCESS CONTROL SYSTEM
C- PERIMETER INTRUSION DETECTION SYSTEM
D- PHISICAL SECURITY SYSTEM
E- PHYSICAL SECURITY INFORMATION MANAGEMENT SYSTEM
F- ACTIVE NETWORK SYSTEM
G- TELEPHONE SYSTEM
H- STRUCTURED CABLING SYSTEM
I- UNINTERRUPTIBLE POWER SUPPLY SYSTEM
J- FIRE ALARM SYSTEM
K- ASSET MANAGEMENT SYSTEM
L- INTEGRATION PLATFORM SYSTEM

KEY ACHIEVEMENT

 Construction and Maintenance of Mina Abdulla WDCII, Azzour North & Other Complex Sites:
A- Over 20 connected sites
B- 500 CCTV IP cameras
C- 20 Network Video recorder, 5 SAN Storage
D- Video Encoders, Network Switches, Passive components
E- Duration: 18 month

Vendors: Axis communication, Dell, Hirschmann, Milestone, HP, Schneider Electric

 GATEMALL:
A- System : CCTV Complete System, 350 Cam
B- Project duration : 6 Months
 KPC - Security System (CCTV, Access control, Turnstyle)
 STATE AUDIT BEREAU (CCTV, Access control, Time attendance and RFID Car park solution)
 National Guard (CCTV/Public Address/BMS/Firefighting)
 Kuwait Oil Tankers Company (CCTV, Access control, Public address and integration)

Company industry:
General Engineering Consultancy
Job role:
Engineering

Security Division Manager

November 2015 - January 2018

Intelligent Services

Al Kuwait, Kuwait

November 2015 - January 2018

• Directed a multidisciplinary team delivering complete security packages
(CCTV, access control, intrusion detection, physical security, networking,
structured cabling, UPS, fire alarm) from design and consultation through
implementation and commissioning.
• Managed major projects including Mina Abdulla WDCII and Azzour North water
desalination complexes (over 20 sites), GATEMALL CCTV system, and Kuwait
Petroleum Corporation integrated security system.
• Engaged with clients such as National Guard, Kuwait Oil Tankers Company
and State Audit Bureau; led contract negotiations and ensured projects
were delivered on schedule and within budget.
• Coordinated and negotiate with vendors to align technical solutions with
client requirements.

Company industry:
Electrical Engineering

Project Manager

January 2014 - October 2015

Intelligent Services

Al Kuwait, Kuwait

January 2014 - October 2015

KEY ACHIEVEMENT

 KUWAIT OIL COMPANY - BURGAN FIELD
A- CCTV Thermal imaging system
B- Wireless P2P Communication
C- VMS, Storage, Servers
D- Passive, Active and power connection
E- Duration: 4 month

 KUWAIT MINISTRY OF ELECTRICITY AND WATER MEW39 & MEW47:
A- System : CCTV Complete System, 400 Cam
B- Project duration : 14 month

Vendors: Pelco, Axis communication, Dell, EMC, Milestone, Schneider Electric

 ARAB OPEN UNIVERSITY:
A- System : IP Telephone, Time attendance, CCTV, Fire alarm
B- Project duration : 3 Month

 UNITED TOWER/KIPCO TOWER - CCTV & Integration (SCADA)
 Equate CCTV, RFID security system - Shuaiba
 HIESCO (SHUAIKH PORT) - CCTV and Physical security system
 Kuwait National Assembly (Physical security and barriers)
 Agriculture And Fish Affairs (Cctv/Fire Alarm/Fire Fighting)
 Drugs control centre (Firealarm, Intercom, Firealarm)
 KOC - Solar Farm (Intrusion, Access control, CCTV)

Company industry:
General Engineering Consultancy
Job role:
Engineering

Project Manager

January 2014 - October 2015

Intelligent Services

Al Kuwait, Kuwait

January 2014 - October 2015

• Managed implementation of high-profile security and telecom projects for
Kuwait Oil Company (Burgan field), Ministry of Electricity & Water, Arab
Open University, United Tower and others.
• Oversaw project planning, budgeting, procurement and execution, ensuring
compliance with design specifications and regulations.
• Negotiated with suppliers to secure optimal pricing and managed
subcontractors to ensure quality and safety standards.
• Produced technical documentation, project reports and presentations for
senior management.

Company industry:
Electrical Engineering

Project Engineer

March 2011 - December 2013

Intelligent Services

Al Kuwait, Kuwait

March 2011 - December 2013

PROFFESIONAL
A- Using computer-assisted engineering and design software.
B- Preparation of Electrical procedures for installation test &
commissioning.
C- Reading design specifications and technical drawings.
D- Organizing routine servicing schedules.
E- Making sure all projects are fit for purpose and time plan.
F- Liaising with and monitoring third party contractors.
G- Negotiating with suppliers and purchase items at optimum cost.
H- Attending meetings, writing reports and giving
presentations to managers and clients.

EXPERIENCE
Design and implementation:
• CCTV SYSTEM
• ACCESS CONTROL SYSTEM
• ACTIVE NETWORK SYSTEM
• TELEPHONE SYSTEM
• PHISICAL SECURITY SYS.

Company industry:
General Engineering Consultancy
Job role:
Engineering

Project Engineer

January 2011 - December 2013

intelligent services

Al Kuwait, Kuwait

January 2011 - December 2013

• Designed and implemented CCTV, access control, active network, telephone
and physical security systems using computer-aided design tools.
• Prepared installation, testing and commissioning procedures; supervised
routine maintenance schedules and coordinated with contractors.
• Liaised with clients and consultants to ensure projects met functional and
quality requirements.

Company industry:
Electrical Engineering

Education

Beirout Arab University/ Amman Al-Ahliyya University

January 2011

January 2011

Bachelor's degree, Computer Engineering

Jordan

GPA (percentage): 75%

GPA (percentage): 75%

Amman Al-Ahliyya University

January 2011

January 2011

Bachelor's degree, Computer Science

Jordan

Skills

Storage
Expert
Storage
Expert
Servers
Expert
Servers
Expert
Access Control
Expert
Access Control
Expert
IP Networking
Expert
IP Networking
Expert
CCTV
Expert
CCTV
Expert
Sales
Expert
Sales
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
DESIGN SOFTWARE
Expert
DESIGN SOFTWARE
Expert
Axis communications
Expert
Axis communications
Expert
Account management
Expert
Account management
Expert
SALES
Intermediate
SALES
Intermediate
ENTREPRENEURSHIP
Intermediate
ENTREPRENEURSHIP
Intermediate
SALES STRATEGY
Intermediate
SALES STRATEGY
Intermediate
BIDDING
Intermediate
BIDDING
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
MARKET ANALYSIS
Intermediate
MARKET ANALYSIS
Intermediate
ACCOUNT MANAGEMENT
Intermediate
ACCOUNT MANAGEMENT
Intermediate
CROSS FUNCTIONAL TEAM LEADERSHIP
Intermediate
CROSS FUNCTIONAL TEAM LEADERSHIP
Intermediate
IP
Expert
IP
Expert
CCTV Design
Expert
CCTV Design
Expert
Network
Intermediate
Network
Intermediate
Access Control
Expert
Access Control
Expert
Milestone
Expert
Milestone
Expert
LV Scope
Intermediate
LV Scope
Intermediate
Storage
Expert
Storage
Expert
Servers
Expert
Servers
Expert
IP Networking
Expert
IP Networking
Expert
CCTV
Expert
CCTV
Expert

Languages

Arabic
Expert
English
Expert

Training and Certifications

Certifications
Milestone Advanced Certification – Video Management Software
Axis Certified Professional – Advanced CCTV Systems