حسن كاتونجول, Customer service

حسن كاتونجول

Customer service

MAB FACILITIES MANAGEMENT L.L.C, Dubai, U.A.E.

البلد
الإمارات العربية المتحدة - الشارقة
التعليم
الثانوية العامة أو ما يعادلها, Grade 111 Teachers certificate
الخبرات
15 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :15 years, 6 أشهر

Customer service في MAB FACILITIES MANAGEMENT L.L.C, Dubai, U.A.E.
  • الإمارات العربية المتحدة - الشارقة
  • أشغل هذه الوظيفة منذ أغسطس 2009

• Record keeping related to documentation
• Attending to clients complains and handle them to the management.
• Updating the data in the main database.
• Issuing letters related to secretarial work
• Attending to clients calls
• Reporting to the manager.
• Verifying data
• Problem solving and troubleshooting.
• Monitor and control suspicious persons.

CUSTOMER SERVICE / SECURITY GUARD في MAB FACILITIES MANAGEMENT L.L.C
  • الإمارات العربية المتحدة - الشارقة
  • أغسطس 2009 إلى يونيو 2013

CUSTOMER SERVICE / SECURITY GUARD, MAB FACILITIES MANAGEMENT L.L.C, Dubai, U.A.E. Aug 09 - till present

CUSTOMER SERVICE REP في MTN Uganda Telecommunication
  • اوغندا
  • فبراير 2004 إلى سبتمبر 2004

Responsibilities:
• Record keeping related to documentation
• Attending to clients complains and handle them to the management.
• Updating the data in the main database.
• Issuing letters related to secretarial work
• Attending to clients calls
• Reporting to the manager.
• Verifying data
• Problem solving and troubleshooting.
• Monitor and control suspicious persons.

Customer service في MTN Uganda Telecommunication
  • اوغندا
  • فبراير 2004 إلى سبتمبر 2004

• Record keeping related to documentation
• Attending to clients complains and handle them to the management.
• Updating the data in the main database.
• Issuing letters related to secretarial work
• Attending to clients calls
• Reporting to the manager.
• Verifying data
• Problem solving and troubleshooting.
• Monitor and control suspicious persons.

الخلفية التعليمية

الثانوية العامة أو ما يعادلها, Grade 111 Teachers certificate
  • في Kyambogo teachers university
  • يونيو 2009

Grade 111 Teachers certificate from Kyambogo University - Kampala Uganda.

الثانوية العامة أو ما يعادلها, guidance
  • في Kyambogo University of teacher's education
  • يناير 2007

Kyambogo University of teacher's education, Certificate in guidance and 2006 - 2007 counseling services

الثانوية العامة أو ما يعادلها,
  • في Sseke Secondary School, Uganda Ordinary Certificate of Education (U.C.E)
  • يناير 2003

Kyambogo University of teacher`s education, Certificate in guidance and counseling services 2006 - 2007 Kyambogo primary teacher`s University, Grade 111 primary teacher`s certificate 2005 – 2007 Sseke Secondary School, Uganda Ordinary Certificate of Education (U.C.E) 2000 -2003

Specialties & Skills

Customer Interactions
Customer Presentations
Service Operations
Customer Service
CLIENTS
CUSTOMER SERVICE
DOCUMENTATION
MANAGERIAL
DATABASE
MAINTAINING SALES
PROBLEM SOLVING
OPERATIONS

اللغات

السواحيلية
متوسط
الانجليزية
متمرّس
العربية
متوسط

العضويات

MAB FACILITIES MANAGEMENT L.L.C
  • Assistant security trainer
  • October 2013

التدريب و الشهادات

Department of protective systems - Dubai Police (الشهادة)
تاريخ الدورة:
September 2009
صالحة لغاية:
September 2012

الهوايات

  • foot baller, interested in reading novels,news papers surfing internet, making friends and research.