Hassan Kiwan, IT Project Manager

Hassan Kiwan

IT Project Manager

eSense Software

Location
Jordan - Amman
Education
Bachelor's degree, Computer Science
Experience
25 years, 1 Months

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Work Experience

Total years of experience :25 years, 1 Months

IT Project Manager at eSense Software
  • Jordan - Amman
  • My current job since April 2019

Leading a team to develop & implement a product of Correspondence & Meeting management

Creating project plans and keeping plans updated to reflect and anticipate changes by coordinating change management on all aspects affecting cost, scope, schedule and quality

Ensuring that the project meets all objectives for quality and looking continuously for quality improvement and customer satisfaction.

Collecting, reviewing and publishing project status with regard to resources (people and cost), schedule (time), stakeholder management, and features (the solution and its quality) that influence project performance and completion, and performing the process of comparing actual performance with planned performance, analyzing variances, evaluating possible alternatives and taking appropriate corrective action

Managing customer relationship during delivery, and serving as the primary interface towards the customer in all activities related to the own scope of the contract, including customer complaints, corrective actions, and changing requirements

Conducting thorough risk management for all project risks and opportunities

Coaching, mentoring, motivating and supervising project team members and project department personnel and influencing them to take positive actions and accountability for their assigned task.

Software Project Manager at EastNet
  • Jordan - Amman
  • November 2017 to April 2019

Led the development of AML Filtering Product, which is market leader solution that comprehensively tackles the issues of watch list screening and AML detection in real time. With a highly sophisticated, centralized detection engine

Played the role of scrum master

facilitated daily scrum, sprint planning, sprint demo and retrospective meetings

Guided the team on how to use Agile/Scrum practices and values, and how to get the most out of self-organization

Assessed the scrum maturity of the team and organization and coached the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization

Built a trusting and safe environment where problems can be raised without fear of blame, or being judged, with an emphasis on healing and problem-solving

Worked with management on selecting an appropriate estimation technique and educated the team on the technique and put it in action

Facilitated discussion, decision making, and conflict resolution

Participated in building yearly road-map plan to develop and improve AML Filtering product based on input from product development department.

Defined and developed project scope, goals and deliverables in collaboration with all relevant departments/businesses.

Software Development Manager at HPE
  • Saudi Arabia - Riyadh
  • February 2017 to October 2017

Head of development team (15 employees).

Managed and executed software development projects from beginning to finish.

Established and stimulated software development standards and processes along with best practices for delivery of scalable and high quality software.

Identified areas of improvements to enhance and improve the development process.

Guided, coached and mentored software development engineers

Performed closely with Engineers, Developers and Product Management throughout organization to influence product development assisting or improving products

Developed a correction road-map to overcome various issues and challenges facing the development within HP biggest account in Middle East.

Evaluated projects, developed and updated schedules plus supervising project status

IT Consultant / Sr. Project Manager at Abu Dhabi Police
  • United Arab Emirates - Abu Dhabi
  • February 2010 to September 2016

Provided high level technical advice to drive systems development and integration across diverse software development & Implementation projects

Engaged with business experts to understand their business requirements and to assist the business in identifying technical needs and opportunities

Project management, managed strategic projects for ADP and MOI (Business Intelligence and Big Data centralized platform, A unified portal for ADP and MOI, Smart services transformation project) .

Participated in RFP preparation and proposals evaluation, and carried out technical and business negotiations with vendors.

Participated in developing the annual plan of development division and assuring the alignment of the plan with strategic objectives of IT strategy.

Assisted in conducting business case analysis to validate the viability of proposed projects.

Provided specific guidance to team members to ensure that project focus is on target and work is accomplished on time and of the highest quality standards.

Participated in the transformation of development environment from Oracle-based old technologies into SOA modernized environment.

Played a key role in embedding enterprise architecture practice into AD Police, as a tool for strategic planning, governance enabling, and decision support tool

Development Manager at OMNIX International
  • United Arab Emirates - Abu Dhabi
  • May 2007 to February 2010

Head of development team (25 employees) including java developers, oracle developers, system analysts, business analysts, DBAs, and quality engineers

Created and maintained capability and capacity matrix as a tool to secure needed resources for current and forecasted projects

Managed and executed software development projects from beginning to finish.

Established and stimulated software development standards and processes along with best practices for delivery of scalable and high quality software including the following functions (software development, quality assurance, system analysis, business analysis)

Guided, coached and mentored software development team members

Prepared lifecycle for different projects inclusive of research, development, design, evaluation, testing

Supervised architecture plus led efforts to develop technical roadmap of all projects.

Ensured top quality design reviews attaining business goals

Supervised resource allocation to assure achievement of business and personnel development goals

Supported pre-sales team activities

Participated into hiring process, by interviewing candidates.

Led the R&D activities.

Senior Integration Developer / Team Leader at Etihad Etisalat – Mobily
  • Saudi Arabia - Riyadh
  • February 2006 to February 2007

1- Accountable for designing, developing, and supervising telecom IT services

2- Responsible for prepaing the vision document, design, deployment and operation documents for the delivered IT services

3- Responsible for doing impact analysis of the new application on other existent applications and preparing the impact analysis document

4- Meetings with marketing team to get project requirements and discuss related issues.

5- Meeting with different IT sections to discuss the project requierements, deadline, and integration interface. (sections involved are Billing, CRM, and Payments).

6- Contact with QA team to prepare the prduction deployment plan for the project.

Web Application Specialist at OMNIX International
  • United Arab Emirates - Abu Dhabi
  • July 2003 to January 2006

Accountable for researching, developing new solutions as per customer requirements.
Responsible of some pre-sales activities like, preparing demos, participating in proposal preparing.

Technical Team Leader at Idealsoft Emirates L.L.C
  • United Arab Emirates - Abu Dhabi
  • January 2002 to June 2003

1- Development team leader.
2- Task estimation and resource allocation.
3- Code review and code refactoring.
4- Supporting the team in the technical and business issues.
5- Participating in the area of midle tier development

Senior Java developer at Apptek
  • Jordan - Amman
  • April 2001 to December 2001

Accountable for developing various web/desktop applications and services under work environment of Visual C++ Java Technologies

Visual C / Java Developer at Integrant Inc
  • Jordan - Amman
  • September 1998 to April 2001

Accountable for developing various web/desktop applications and services under work environment of Visual C++ Java Technologies

Education

Bachelor's degree, Computer Science
  • at University Of Jordan
  • June 1998

Very Good grade

Specialties & Skills

System Design
Management
Integration
Weblogic
JMS, MQ and xml.
Java, JSP, Servlet, EJB, Hibernate, JSF, JPA, JNDI, C++, Viual C++, JavaScript, HTML , DHTML, CSS, X
Team Building & Motivating
Conflict Management
Object Oriented Patterns, J2EE Patterns
BEA weblogic, Oracle Application Server, IBM Websphere, Tomcat
Business & Process Enhancement
System Design, Architecture & Development
JDeveloper, JBuilder, Eclipse, RAD, Net Beans
Oracle, Access, Toad, DB2, JDBC
Able to prioritize and operate proactively
Project Management
BI & Data Analytics
Enterprise Architecture
Solution Architecture
Leadership & team management
Risk & Issue Management
Microsoft Project
Agile & Waterfall Methodologies
Change Management
Staffing & Resource Management
Artificial Intellegence
Project planning & scheduling
Strategic planning & resource allocation
Stakeholder Management

Languages

Arabic
Expert
English
Intermediate

Training and Certifications

TOGAF Foundation (Certificate)
Date Attended:
April 2014
Valid Until:
January 9999
ITIL ver 3 Foundation (Certificate)
Date Attended:
October 2009
Valid Until:
January 9999
Management of Risks Foundation (Certificate)
Date Attended:
May 2015
Valid Until:
January 9999
Prince2 Practitioner (Certificate)
Date Attended:
March 2013
Valid Until:
January 9999
Sun Certified Programmer (Certificate)
Date Attended:
March 2001
Valid Until:
January 9999