Middle East Staffing & Recruitment Manager
SYSTRA
Total years of experience :13 years, 7 Months
• Driving the talent acquisition team in the Middle East
• Coordinating with the all Project Management Teams on manpower planning and strategies
• Evaluating recruitment trends, target companies (competitors, suppliers), and innovative sourcing techniques such as events, networking, job boards, external research & others
• Using applicant tracking system (“Profilesoft”, MEA Regional Database and Staffing Server)
• Organizing career fairs and other networking events as a representative of SYSTRA
• Sharing all the information with the mobilization point of contact of the project if something significant happened after the agreement of the candidate
• Researching new recruiting insights, developing effective strategies & solutions to mitigate risks and improving the practice
• Creating an ongoing & diverse pipeline using research, networking, database mining & so on for prospective applicants
• Keeping filing system for resumes, applications and miscellaneous paperwork
• Liaising with Hiring Manager to determine best fit candidates, coordinate interviews, receive timely feedback and present/manage offers
• Leading the process of interviewing, screening, and recruiting job applicants across all levels after reviewing applications to match experience with specific job related
Projects responsible for:
• Dubai (Metro 2020, Tram Phase 2)
• Qatar (Doha Metro, Lusail LRT)
• KSA (Riyadh Metro, Makkah Bus)
• Egypt (Cairo Metro P3, P4 & Port Said Tunnel, High Speed Rail)
Highlights:
• Recruiting & staffing for key positions for UAE, Qatar, KSA, Egypt
• Receiving and reviewing applications, managing interviews and tests and creating a shortlist of candidates for the clients.
• Requesting references and checking the suitability of applicants before submitting their details to the clients
• Briefing the candidate about the responsibilities, salary and benefits of the job in question.
• Interview the candidates on behalf of the clients.
• Negotiating pay and salary rates and finalizing arrangements between client and candidates
• Offering advice to both clients and candidates on pay rates, training and career progression
• Exceeding targets that may relate to the number of candidates placed, a value to be billed to clients or business leads generated
• Reviewing recruitment policies to ensure effectiveness of selection techniques and recruitment programs.
• Formulate and manage international recruitment assignments, specifically working on mid-career to senior level opportunities
• Ensure each recruitment assignment is delivered to budget and to Client expectation
• Communicate business pipeline to Managing Directors
• Build and manage a team of Consultants and Recruiters whilst supporting and mentoring less experienced members of the team
• Meet and exceed KPIs and revenue targets
Clients recruited for,
Dubai Municipality, Dubai Health Authority, RTA, Prime Minister Office, Zayed University, Emirates Transport, Federal Electricity & Water Authority, Dubai Electricity & Water Authority & Etisalat.
Recruitment Specialist HR -Recruitment Department:
• Initial screening of CV’s
• Phone screening to check the language ability and the degree of commanding the English language as we are hiring for customer support positions (outsourcing field) for AT&T in USA and Bell Canada in Canada.
• Checking the candidate’s ability to work and their availability to work in night shifts and over night shifts .
• Participating in different job fairs and representing my company, screening CV’s and conducting interviews.
• Scheduling appointments for the candidates who pass Screening to the coming steps and some general co-ordination.
• Documentation process, as I was responsible for delivering all of the required documents for hiring from all employees after signing their contract and taking action against who delays his/her documents.
Corporate HR tasks: from December 2011 to March 2012
I was responsible for making sure that each manager sets goals for his employees and making sure all the employees agree on the goals assigned to them.
Performance appraisal I was responsible for making sure that each manager conducts performance appraisal for each single employee in his/her team, and also making sure the employee agrees on this appraisal and signs it on time.
Goals, I was responsible for making sure that each manager has set goals for his subordinates according to his/her job description so that they can be appraised by the end of the fiscal year in June in their performance appraisal which is conducted annually in Sutherland.
SWOT Analysis Project, I was asked to conduct a project for all support functions in the company( Administration team-Finance team-Recruitment team-Employee relations Team-Training team-Information technology team) to know what are the challenges facing them and what are the points of strengths so I followed the below steps:
Conducting an interview with each employee on individual basis to discuss with him all the challenges and points of strengths from his opinion and problems facing him.
Conducting an interview with the manager of each department separately to discuss the challenges and find solutions.
Made a power point presentation presenting all of the challenges and weaknesses found from all departments and submitted this presentation to Sutherland Egypt Senior Vice president.
From March 2012 to October 2014, I shifted once more to the recruitment department but I became responsible for the below tasks:
• Conducting HR interviews for all the candidates who passed screening to assess their personality and language skills to give a green light on whether they are qualified to be hired or not. (AT&T America, Bell Canada & Schlumberger)
• Offering all candidates who cleared all steps and ready to be hired, discussing the salary break-ups and making sure they understand all the offer details including: Salary, Medical and social insurance.
• Responsible for making sure that all employees sign their contracts and explaining the contract terms and policies for everyone.
• Conducting Orientation sessions for new hired employees to let them become aware of the nature of the job description, company rules and regulations.
• Responsible for creating ID’s and NT logins (credentials) for all employees to log in on software named People Answers.
• Sending weekly and monthly reports to the top management to update them concerning the status of the recruitment department.
• Managing a team of trainees who are well trained to accomplish a lot of tasks in the recruitment department.
• Currently I am responsible for conducting HR interviews for a Bell Canada & Schlumberger, so conducting Skype and over the phone interviews with foreign candidates
• Responsible for all the recruitment procedures from A to Z when it comes to hiring a new batch from the moment the applicant applies his CV till the moment he is hired and starts working for Sutherland.
MBA from Eton University General Studies & Human Resources (Alexandria Branch). Human Resources Management. Strategic Management. Accounting. Marketing Management.
Genetics Department DNA, RNA complex. Biochemistry, physical chemistry.