Sr.Relationship Officer
Mashreq
مجموع سنوات الخبرة :17 years, 9 أشهر
- Manage Gold Customers
-Maintain CRM
-Meeting potential Clients
-Meeting KPI's
-Sourcing Solitaire Cards
-Portfolio Management
- Meeting Clients
- Pitching client brief's with the Marketing Team
- mainting budget for campaigns
- Account management
- Work in liason with the Creative Team with Brand Management
- Promoted as a a BDM from Team Leader
- Managed all projects with companies such as
saveology, AT&T, Verizon, Comcast, Belfast, Titan,
BT, Orange, Vodafone.
-Ensuring highest level of Q/A
-Managing new hires
-Assisting the clients off shore
-Handling Escalations and Pending Orders
-Establishing Moulton Logistics Inbound Help Line.
- Creating Marketing Content
- Content Writing For Clients
- Producing Marketing Material for print and digital
platforms
- Training & Development
- Meetings Targets for 3 different Campaigns
- Working with Companies based in US / UK
- Acting as a co ordination with the clients and the business
- Managing Operations from the internal sources
- Assisting New hires with the process
- only team leader to manage three campaigns simultaneously
- meeting kpi's
- managing CRM
- Creating Leads
- Handling Escalations
- International Clients in US/UK
RESULT TO BE DECLARED.