Hassan Ibrahim, Executive Manager Testing Control

Hassan Ibrahim

Executive Manager Testing Control

AL Rajhi Bank

Location
Saudi Arabia - Riyadh
Education
Diploma, COBIT Foundation Certificate, ISACA, USA 2008
Experience
28 years, 6 Months

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Work Experience

Total years of experience :28 years, 6 Months

Executive Manager Testing Control at AL Rajhi Bank
  • Saudi Arabia - Riyadh
  • My current job since June 2015
Quality Assurance / CMDB Manager at AL Rajhi Bank
  • Saudi Arabia - Riyadh
  • January 2006 to May 2015

-Project Manager for IT Projects / CMDB Manager / Acting Change Manager
-Root Cause Analysis / Trend Analysis for major incidents. Work closely with operational risk department to identify/avoid operational risks and operational losses.
-Manage ITIL process improvement projects
-Setup, operate and transfer ITIL functions including CMDB, Change/Release Management, configuration and technical service catalogue.
-Develop & Implement IT policies & procedures, ensuring alignment between IT & Business objective and to achieve legal, audit and regulatory compliance.
-Enforce and ensure the compliance of processes to best practices such as CMMi, ITIL, COBIT, ISO20000.
-Tracking project progress, variances, mitigating risk and issues throughout the project lifecycle.
-Creating and maintaining the Quality projects schedule, deliverables, budget, issues, and risks.

Projects: ISO 20000(ITSM), ISO 9001, CMMi L2 certificates.
CMDB (Computer Associate (CA ITSM Tool), AXIOS ASSYST ITSM Tools).
SLDC Process Improvement, Disaster Recovery, ITIL V2.0 & V3.0 Implementation, Incident Management Improvement, Disaster Recovery (DRC), TOGAF

Projects Manager at Health Insights
  • Egypt
  • June 2004 to December 2005

-Projects Planning & Monitoring, tracking progress, variances, mitigating risk and issues throughout the project lifecycle for MedicaPlus (Hospital Management Information Systems) projects
-Approve and sign off project deliverables
-RFP Study & Proposal Preparation for health sector projects
-Solution Architecture.

Projects: Wady EL Neel Hospital (Intelligent Hospital), Sheekh Zayed Hospital. Ahmed Maher Hospital

Integration Division Manager (R&D Dept.) - (Member OF SPEG) at (Data Managemnt Systems (DMS)
  • Egypt
  • January 2003 to May 2004

-Management of R&D teams.
-Build and motivate Software development teams.
-Solution Architecture.
-Designed, developed & implemented successfully several integration-middleware projects.
-As member of (SPEG), participate successfully in achieving CMMi L2, L3 Certification

Projects: Hospital management Information System (HMIS)
HMIS ASP.NET Project, Call Account System & PMS Interface, PACS & CIS Integration, Laboratory Information System(LIS), HMIS Order Entry on Pocket PC.(IPAQ), Time & Attendance Integration with Pay Roll & Personnel Systems, IVR Dialogic, CMMi L3.

Technical Software Consultant at SBM ( IBMS Saudi Arabaia)
  • Saudi Arabia - Riyadh
  • December 1999 to December 2002

-Al-Rajhi Bank New Branches System (SIB2000).
-Participate successfully in the replacement of an obsolete, legacy retail banking system, with a new client/Server system designed to serve over 500 branches.
-Maintaining Al-Rajhi Bank new retail business application (SIB2000).

Projects: SIB2000 -Retail Banking System Development, implementation and support : WIN NT Server 4.0, MS Visual C++ 6.0, MS SQL SERVER DB, DB2, MAIN FRAME, NT Services, Multi-threading techniques, DCOM Multi Tier Architecture, SNA, and TCP/IP.

Team Leader at DMS
  • Egypt
  • January 1998 to October 1999

-Design and development
-Team Leader of several IT projects in different business areas ( Hospital Management, Human Resource, Telecommunication)
-Designed developed and implemented several middleware and integration components between HMIS & HR & Finance Systems

Projects:
(Intelligent Building Management system ) IBMS, Lab Machine Interface System(LIS), ADVIS V2.0 (Multi Clinic Dental system), Sheet Design.

Senior Solution Developer at DMS
  • Egypt
  • November 1995 to December 1997

Participated in the design and development of several projects.

Projects:
ADVIS 1.00 (Multi Clinic Dental System), CMIS 1.0 (Clinic Management Information System, HMIS (Hospital Management Information System).
Tools : VC++, DELPHI

Education

Diploma, COBIT Foundation Certificate, ISACA, USA 2008
  • at ISACA
  • December 2009
Master's degree, IT Service Manager
  • at EXIN
  • December 2008

IT Service Manager ( Service Support & Service Delivery )

Diploma, Course & Certificate
  • at EXIN
  • March 2007

1- May 2006 achieved the Internal Auditor Certificate ISO9000 2- June 2006 Attend PMP Course.

Diploma, ITIL FOundation
  • at EXIN
  • March 2006

March 2006 achieved the Foundation Certificate in IT – Service Management ( ITIL) " Certificate number :227817-7797"

Bachelor's degree, B.Sc. in Computer Engineering & Automatic Control (1995)
  • at Ain Shams University, Faculty of Engineering
  • August 1995

 At 1995 B.Sc in Computers and automatic Control Engineering from Ain Shams University, Faculty of Engineering with graduation grade (GOOD)  Graduation Project: Neural Based Adaptive Controller & Identification of non linear time invariant dynamical system using Microsoft Visual C++ & (MFC) for Windows. achieved (EXCELLENT) project grade

Specialties & Skills

Integration
Delphi, VC++, C# & VB .NET Web Services, DEVLOPER2000, Oracle, MS SQL
Computer Interface with exterbal Equipment (PBX, Camer, Lab Machine, ....)
System design & development, Requirements analysis and design, Systems Integration
Project Mng., IT Service Mang.,IT Governance,Change, Release & Incident Mng.,Quality Management

Languages

English
Expert
Arabic
Native Speaker

Hobbies

  • Robotics and microcontroller