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Hatem Alqaisi, Technical Support Analyst

Hatem Alqaisi

Technical Support Analyst

Gistec

Location
Jordan - Amman
Education
Bachelor's degree, Computer Information Systems
Experience
6 years, 4 Months

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Work Experience

Total years of experience :6 years, 4 Months

Technical Support Analyst at Gistec
  • Jordan - Amman
  • My current job since January 2019

Work as technical support in (ESRI) technical support center department, ESRI the international GIS Enterprise system provider, deal with daily support cases. Within Gistec company.

CSR at Extensya
  • Jordan - Amman
  • September 2017 to August 2018

Inbound calls, Outbound Calls, Chat & Email

Education

Bachelor's degree, Computer Information Systems
  • at Alhussain Bin Talal University
  • June 2017

Computer Information Systems

Specialties & Skills

Teamwork
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Learner
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Technical Support
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Microsoft office
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Communication Skill
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GIS Enterprise Systems
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Team working
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microsoft powerpoint
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outbound
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operation
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mobile
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marketing
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teamwork
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outlook
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computer hardware troubleshooting
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operating systems
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office work
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mail
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windows 7
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problem solving
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typing
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customer satisfaction
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time management
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answering phones
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Languages

Arabic
Native Speaker
English
Intermediate

Hobbies

  • Video Gaming