Category Manager Home & Baby Division
Souq.com
Total years of experience :18 years, 6 Months
Sourcing suppliers and products that fit with the context of the brand and company.
Creating an enduring brand message that results in increased sales, brand loyalty and improving market share.
Championing the brand internally making sure all elements of the company understand the brand and its goals.
Working closely with all parts of the company to ensure commercial goals of the brand are met.
Playing a key part in buying, sourcing and manufacturing of the brands products and ensuring all aspects of the supply chain align with the brand.
Developing high quality and effective marketing materials that align correctly with the overall brand strategy.
Presenting the brand strategy to directors and sales and marketing teams at internal meetings and conferences.
Managing external agencies and ensuring marketing budgets are met.
Seek out new marketing opportunities that fit with the brand and maximizing all opportunities for growth.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Responded to customer questions and requests in a prompt and efficient manner.
Creating and developing a long term plan and strategy for development of the category.
Driving Category relationships with the large retailers.
Becoming a leader in category ranging, pricing and promotions across customer channels.
Managing a large portfolio of different retails brands and developing appropriate strategies
Engaged with customers in a sincere and friendly manner.
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Built relationships with customers to increase likelihood of repeat business.
Monitoring Souq.com Price vs Market price with relationship & vs Market on line or offline flyers.
Finish all task before deadline, & focusing on quality and timing of work.
Monitoring customer comments and respond to their needs.
Task & time Management should be above standard.
Managing the Aging of stocks.
Reporting to the country and Regional Manager, Monthly and quarterly sales reports and the total of the listing by brand and by supplier.
Clients:
Hypermarkets:
Carrefour
Sultan Trading Center
Geant Hyper Market
Lulu Hypermarket
Catering Company:
KCC
Mais Al Ghanim
Diet Care
Etc...
Duties:
Managing a client portfolio and having revenue and account management responsibility for key accounts.
Develop strategies to achieve the targets settled by the company.
Look for potential new clients and meet them to define the terms of the relationship.
Look for new customers and keep satisfied the existing ones.
Work with purchasing department and make suggestions to improve the final product.
Coordinate presentations with clients in order to introduce new products of the company to them.
Solve conflicts with other departments. Hire and train staff and assign them tasks schedules, clients and accounts.
Supervise the staff and report to the deputy general manager all the problematic situations.
Prepared sales slips and sales contracts.
In-depth knowledge of the market, sales marketing, merchandising and staff development.
Maintaining contact with clients - giving them regular updates.
Oversee existing campaigns to grow key accounts.
Delivering ongoing market analysis and assessment of competitors.
Provide support to the sales process by searching out business opportunities and staying updated on advertising field.
Research product, contact and general information for advertisers.
Served as primary contact for advertising agencies and clients (Request regarding invoices, pricing, new products etc.
Interact with multiple departments including, Production and Marketing.
Worked closely with clients to identify their needs and challenges and provide solutions-orientated campaign themes.
Carried out all the aspects sales activities of Media
Responsible for customer’s services in printing press department, duties included answering customer’s queries, problem solving and providing detailed information about new products.
Processed cash and credit payments rapidly and accurately.
Responded to all customer enquirers thoroughly and professionally.
Placed special merchandise orders for customers.
Answered customer questions about product availability and shipment times.
Accurately logged all daily shipping and receiving orders.
Generated business through successful client follow-up.
Carried out all the aspects of sales activities.
Ensured on-time delivery.
Monitored market activity and quoted pricing to maintain healthy profit margins.
Negotiated prices, terms of sale and service agreements.
Contacted regular and prospective customers to explain product features and solicit orders.
Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
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