Hatem Najjar, ICT Engineer

Hatem Najjar

ICT Engineer

The International committee of the Red Cross (ICRC)

Location
Jordan - Amman
Education
Bachelor's degree, Computer Science
Experience
12 years, 4 Months

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Work Experience

Total years of experience :12 years, 4 Months

ICT Engineer at The International committee of the Red Cross (ICRC)
  • Jordan - Amman
  • My current job since November 2020

- Independently installs, maintains, uses and adapts existing large-scale infrastructure.
- Ensure that ICT policies and procedures are implemented and respected.
- Tests on ICT equipment, hardware and software networks and other devices in order to ensure their optimal performance and standard configuration.
- Carry out ICT support missions.

ICT Specialist at The International committee of the Red Cross (ICRC)
  • Jordan - Amman
  • March 2014 to October 2020

- Manages and administrates ICT equipment and software.
- Provides ICT support and basic training to users.
- Implement computer and telecommunications infrastructure projects according to ICRC standards.
- Maintains and exploits existing computer and telecommunication infrastructures.

Technical support specialist at Image Technologies
  • Jordan - Amman
  • July 2013 to February 2014

- Identify and isolate technical issues.
- Troubleshoots system problems and diagnoses hardware/software faults.
- Implement major updates/fixes that require onsite involvement.

Technical Support at SZ
  • Jordan - Amman
  • January 2012 to June 2013

-Select and operate the proper solutions for projects.
-Manage and configure network devices.
-Troubleshoot and maintain hardware problems.

Education

Bachelor's degree, Computer Science
  • at Princess Sumaya University for Technology (PSUT)
  • September 2011

Specialties & Skills

Cisco devices
Windows Networking
Windows Support
Network Hardware
Computer Hardware Troubleshooting
Network Infrastructure & Design
Operating Systems: MS-Windows, Windows Server
Problem analysis
Troubleshooting
Configuring and troubleshooting hardware Problems
Wireless Network Design
Unified Communications
Network Monitoring

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

VSAT Professionals GVF510 (Certificate)
ITIL v4 Foundation (Certificate)
Date Attended:
September 2020
SSCA SIP (Certificate)
Date Attended:
December 2018
CCNA (Training)
Training Institute:
Cisco Networking Academy
Date Attended:
March 2012