حاتم عبد الهادى, Customer Service Representative

حاتم عبد الهادى

Customer Service Representative

Logistics Solutions

البلد
مصر
التعليم
بكالوريوس, Civil Construction And Civil Engineering
الخبرات
2 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :2 years, 0 أشهر

Customer Service Representative في Logistics Solutions
  • مصر - القاهرة
  • يوليو 2021 إلى يونيو 2022

Duties & Responsibilities :

1- Maintain a positive, empathetic and professional attitude towards customers at all times.

2- Ensure customer satisfaction and provide professional customer support.

3- Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.

Customer Service Representative في Freight Service Center
  • مصر - القاهرة
  • فبراير 2020 إلى يناير 2021

Duties & Responsibilities :

1- Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.

2- Collaborate with the managers to stay informed about changes in company rules and new projects.

3- Collaborate with the technical team to solve ongoing issues with a product or service.

الخلفية التعليمية

بكالوريوس, Civil Construction And Civil Engineering
  • في Mansoura University
  • يونيو 2016

Specialties & Skills

Understanding Customer Needs
Data Entry and Maintenance
Building Customer Trust and Loyalty
Creative Problem Solving
Issue and Complaint Resolution

اللغات

العربية
اللغة الأم
الانجليزية
متمرّس

الهوايات

  • Reading