Customer Service Representative
Logistics Solutions
Total years of experience :2 years, 0 Months
Duties & Responsibilities :
1- Maintain a positive, empathetic and professional attitude towards customers at all times.
2- Ensure customer satisfaction and provide professional customer support.
3- Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.
Duties & Responsibilities :
1- Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
2- Collaborate with the managers to stay informed about changes in company rules and new projects.
3- Collaborate with the technical team to solve ongoing issues with a product or service.