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Hatim Mohamed Fagir Nasr, Hard Services Manager

Hatim Mohamed Fagir Nasr

Hard Services Manager·Al Majal Al Arabi Group Co. (MAG),

Saudi Arabia

Bachelor's degree, Computer Engineering

Work experience

Total years of experience: 15 years, 2 months

Hard Services Manager

November 2021 - Present

Al Majal Al Arabi Group Co. (MAG),

Riyadh, Saudi Arabia

November 2021 - Present

• Ensured the functionality and reliability of facility systems by implementing a preventive maintenance program
and overseeing the operation, testing, and repair of equipment.
• Integrated SFG20 standards into maintenance practices, reducing downtime and enhancing compliance.
• Collaborated with operational teams to assess and improve facility systems.
• Developed and executed strategic maintenance plans, aligning with facility management goals.
• Monitored service level agreements (SLAs) and key performance indicators (KPIs), driving continuous
improvement.
• Managed departmental budgets in line with company policies.
• Coordinated third-party service providers and subcontractors, ensuring compliance with contractual terms.
• Directed maintenance projects, managing schedules, resources, and contractor relations for on-time, cost
effective completion.
• Maintained a safe work environment, adhering to legal codes and safety regulations.
• Monitored and reported departmental KPIs, ensuring accurate performance evaluations.

Company industry:
Facilities & Property Management

- Head of Low Current Department

May 2016 - November 2021

Zahran for Operation & Maintenance

Riyadh, Saudi Arabia

May 2016 - November 2021

April 2021 - Nov 2021 Princess Noura University (PNU) Project
Feb 2019 - Dec 2020 King Abdullah Financial District (KAFD) Project
May 2016 - March 2021 King Saud University (KSU) Project
• Responsible for Maintain and Operation of Low current systems (BMS
(Honeywell & Johnson Controls), Fire Alarms systems (Gent, Copper & Simplex),
DMS (KWH Meter, Water Meter, BTU Meter), Lighting system, Public Address,
Access Control & CCTV system, FAÇADE & Lighting System, Parking System,
Energy Management System (EMS) and Elevator & Escalator Management
System, Master Clock system).
• To provide support for planning of Preventive Maintenance (PM) for ELV panels /
Field devices and calibration and completion of the same with proper justified
reports.
• To arrange a daily task to Engineers who are under my supervision.
• To provide support for testing and calibrating the electromechanical measuring
equipment and assisted engineering for procedure development.
• Majority of work was with flowmeters, pressure transmitter, level transmitter,
temperature sensor and etc.
• To provide support on technical & financial aspects of new order submission
with Sub-contractors and arrange them for the execution by providing sequence
of operation (SOP).
• To provide support for Energy Conservation process on site by submitting
survey from the existing daily operation.
• Follow up with the purchase team to request/receive the Spare parts/
Consumable earlier.
• Carry out routine checks for correct operation of all control equipment on
daily/weekly.
• Servicing plan handling daily basis Help desk service request and plan
preventive maintenance task.
• Make sure all team will flow and close all PM / CM on CMMS.

Company industry:
Facilities & Property Management

Low Current Engineer

August 2014 - April 2016

Anel KSA (One of Bin Laden’s group)

Mecca, Saudi Arabia

August 2014 - April 2016

Haramain High Speed Railway (HHR) Project
• Building Management System (BMS).
• Fire Alarm System (FAS).
• CCTV.
• Access Control Systems.

Company industry:
Construction & Building

Wireless & Network Engineer

February 2013 - June 2014

Vision Valley Technology

Khartoum, Sudan

February 2013 - June 2014

• Wi-Max PTP\PMP links site survey, installation, troubleshooting and
maintenance.
• Monitor and Manage system and Network performance and implement
performance tuning.
• Design and provide and implementing wireless networks and all technical
reports for the department as standard.
• Designing feasible link budgets based on business requirements. (PTP\PTMP)
(LOS, OLOS, NLOS).
• Designing and configuring Wi-Fi networks for indoor/outdoor coverage (Altai
solutions), also CCTV for indoor\outdoor (Axis solutions).
• Troubleshooting Base stations, backhaul, access networks (RF interference, and
traffic analysis, Los, parameters RF (RSSI, SNR, etc.).
• Solving interference and network issues in live networks.
• Preparing BOQ for technical pre-sale wireless projects.

Company industry:
Telecommunications

Site Engineer

July 2011 - January 2013

Fageery Engineering Group

Khartoum, Sudan

July 2011 - January 2013

• Install and maintenance all electronics devices and Earthing System.
• Run small crews and complete small projects.
• Design, installation & maintenance Network system.
• Ensure all designed installations are fit for purpose and that the installation is
implemented in line with the design.
• Purchasing equipment.
• Ensure high focus and proper handling of interfaces within Automation design.
• Investigate and solving problem to determine the most efficient way to install
changes to existing service.
• Communicate with vendors, engineers, owners, service managers and other
contractors to assure jobs are completed within scope and budget.

Company industry:
General Engineering Consultancy
Job role:
Engineering

Programming & System Analyst

April 2011 - July 2011

Sitech Information Technology

Khartoum, Sudan

April 2011 - July 2011

Monitoring and development of a system for Phoenix program to manage and
monitor POS for Pharmacies, Restaurants and other institutions.

Company industry:
IT Services
Job role:
Engineering

Education

Gezira University

February 2011

February 2011

Bachelor's degree, Computer Engineering

Sudan

Main Studies: • Computer Networks. • Control Systems. • Telecommunications Technologies. • Software engineering & system programming. • Database Structure and Management. • Artificial Intelligence & Experts systems (Robotics). • Industrial Management. • Design and Programming of operation systems. • System Analysis & design.

Comboni School

March 2005

March 2005

High school or equivalent, علمي

Sudan

Skills

Building Management System BMS

Expert

Project Management

Expert

Network Hardware

Expert

Control System Design

Expert

Communication Systems

Expert

RELIABILITY

Intermediate

STRATEGIC PLANNING

Intermediate

LEADERSHIP

Intermediate

SUSTAINABILITY INITIATIVES

Intermediate

CONTINUOUS IMPROVEMENT PROCESS

Intermediate

COLLABORATION

Intermediate

LEADERSHIP SKILLS

Intermediate

Facility Management (FM)

Expert

Project Management

Expert

Performance & Team Management

Expert

Mechanical, Electrical, and Plumbing (MEP)

Expert

Key Performance Indicators (KPI)

Expert

Project Planning

Expert

Performance Monitoring

Expert

Team Leadership

Expert

Team Development

Expert

Knowledge Sharing

Expert

CMMS (Maximo)

Expert

Energy Performance

Expert

Communication

Expert

Certified Maintenance & Reliability Professional (CMRP)

Expert

Project Management Professional (PMP)

Expert

CCNA

Expert

Building Management System BMS

Expert

Network Hardware

Expert

Control System Design

Expert

Communication Systems

Expert

COMPUTER REPAIR

Intermediate

CREDIT FACILITIES

Intermediate

CONTRACTOR MANAGEMENT

Intermediate

FINANCE

Intermediate

KEY PERFORMANCE INDICATORS KPIS

Intermediate

MANAGEMENT

Intermediate

OPERATIONAL EXCELLENCE

Intermediate

OPERATIONS MANAGEMENT

Intermediate

PREVENTIVE MAINTENANCE

Intermediate

Languages

Arabic

Native Speaker

English

Expert

Memberships

جمعية المهندس السوداني

عضو فعال

June 2012

جمعية ابتسامة يتيم

المكتب التنفيذي

May 2007

جمعية بصمتي الخيرية

مؤسس

March 2008

Training and Certifications

Certifications
CCNA course and training
Project Management Professional (PMP) Course
Certified Maintenance & Reliability Professional (CMRP)
Certified Maintenance & Reliability Professional (CMRP)
(Project Management Professional (PMP
Nov 2015
CCNA
Aug 2012

Training
(CFM) Certified Facility Manager
IFMA