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Haya Saadeh, Medical receptionist

Haya Saadeh

Medical receptionist ·Emirates hospital clinic

United Arab Emirates

Bachelor's degree, Tourism Management

Work experience

Total years of experience: 12 years, 3 months

Medical receptionist

August 2021 - Present

Emirates hospital clinic

Dubai, United Arab Emirates

August 2021 - Present

Company industry:
Medical Clinic
Job role:
Medical, Healthcare, and Nursing

Travel Agent

November 2018 - September 2020

Royal Air Maroc

Amman, Jordan

November 2018 - September 2020

Answering questions regarding dates, prices, and availability of flights;
helping passengers and customers with inquiries regarding changes or cancellations; and
promoting special offers.

Company industry:
Travel Agency
Job role:
Hospitality and Tourism

Reservations and Ticketing Agent

October 2017 - August 2018

East & West tours

Amman, Jordan

October 2017 - August 2018

• Make Reservations and book travel tickets for customers.
• Sells travel insurance.

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Medical Receptionist

October 2016 - September 2017

NMC Hospital

Abu Dhabi, United Arab Emirates

October 2016 - September 2017

Greet and attend to patients in person and over the phone.
Professionally assist doctors, staff, visitors, and patients.
Schedule appointments between doctors and patients.

Company industry:
Medical Hospital
Job role:
Medical, Healthcare, and Nursing

Operations

December 2015 - September 2016

Eastern Travel & Tourism

Amman, Jordan

December 2015 - September 2016

we used many system to book for the agent we confirm the reservations, amend, send emails, answer phone, solve problems related to reservations

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Receptionist Health club

May 2015 - December 2015

Regency Hotel

Amman, Jordan

May 2015 - December 2015

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

cashier

January 2013 - January 2015

Mcdonalds

Amman, Jordan

January 2013 - January 2015

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Education

Hashemite University

August 2015

August 2015

Bachelor's degree, Tourism Management

Jordan

GPA (point): 3.18 out of 4

GPA (point): 3.18 out of 4

Graduate from the university in 2015 , i learned so many things about the history of jordan and Middle East and i learned about the management, hotels. Restaurant, history,Geographically

Skills

CUSTOMER RELATIONS

Intermediate

EMAIL

Intermediate

FOCUS

Expert

MATERIALS MANAGEMENT

Expert

NETWORKING

Intermediate

SALES

Intermediate

TABLES

Beginner

TELEPHONE SKILLS

Expert

problem solving

Intermediate

tourism

Intermediate

travel

Intermediate

negotiation

Intermediate

negotiations

Intermediate

team management

Intermediate

Social profiles

Languages

Arabic

Expert

English

Expert

Training and Certifications

Training
human Resourse
Science lovers Academy
Nov 2019
Amadeus
Amadeus Institute
Galilio
Royal Jordanian