Showroom Supervisor
That’s Living
Total years of experience :11 years, 9 Months
Overseeing daily operations: Managing the day-to-day activities of the showroom, ensuring that it is clean, organized, and well-maintained. Sales management: Leading the sales team, setting sales targets, and monitoring performance to achieve sales goals. Customer service: Ensuring excellent customer service by providing product information, addressing customer inquiries and complaints, and maintaining a positive shopping experience for customers. Inventory management: Monitoring stock levels, conducting regular stock checks, and coordinating with the warehouse to ensure availability of products. Staff training and development: Training new staff members, organizing product knowledge sessions, and providing ongoing coaching and support to the sales team. Visual merchandising: Ensuring that the showroom layout and displays are visually appealing and effectively showcase the products. Reporting and administration: Preparing sales reports, maintaining records of sales transactions, and handling administrative tasks related to showroom operations.
Create a memorable, personal experience that differentiates the Company which inspires the customer to return and builds loyalty to the brand.
-Use design aesthetic and background to provide the customer and/or designers with project direction, frame and fabric selections, and furniture layout to ensure a successful completion and delivery of order.
-Complete sales transactions from qualifying the potential client, to design consultation, product selection, quote preparation, payment processing, and follow through of delivery and set-up.
-In cooperation with Director of Stores, maintain the striking visual appearance of the Store by effectively executing merchandise plans and strategies.
-Verify accuracy of sales orders and manage daily cash/credit transactions and reporting.
Respond to/resolve common inquiries or complaints from clients, regulatory agencies, or members of the business community.
-Assist in management of inventory and facility upkeep to meet the needs of the Store within established Company standards.
-Execute Company sales policies and practices.
-Perform other duties as required or assigned.
Maintain communication with prospective tenants -Provide tours of properties, amenities and the surrounding community -Respond to maintenance requests from tenants -Resolve tenant complaints in a timely manner -Establish positive relationships with tenants
Make sure the store offers a comfortable shopping environment and ensure that every customer who comes in has had an unforgettable shopping experience
- As the owner of the store keys, comply with all opening and closing procedures, be responsible for the security of premises, staff, stocks and crates.
- Complete all daily administrative tasks, ensure that store and staff information is up-to-date and communicated to the Store Manager and Assistant.
- Control and follow banking procedures in the absence of store managers.
- Check and record the clothing made available to the staff and the discounts granted to it.
- Control the checkout system, analysis reports and determination of the needs of the store.
- Ensure that deliveries are processed and recorded efficiently.
- Provide help in writing weekly reports and know how to analyze them.
- Learn about current trends and know the positioning of the brand on the market.
planning and organizing production schedules
-assessing project and resource requirements
-estimating, negotiating and agreeing budgets and timescales with clients and managers
-ensuring that health and safety regulations are met
-determining quality control standards
-overseeing production processes -re-negotiating timescales or schedules as necessary
-selecting, ordering and purchasing materials
-organizing the repair and routine maintenance of production equipment
-supervising and managing the work of junior staff
-organizing relevant training sessions.
Master's degree in methods of fashion industry
High school degree