Quality & HR Manager
Gulf Target General Trading L.L.C.
Total years of experience :23 years, 5 Months
• Human Resources Management:
- Manage all human resource functions to hire, retain and develop people to achieve store sales and customer service goals.
- Train managers in effective recruitment, hiring, training, recognition programs, and performance appraisal system.
- Effectively resolve all employee relations' issues and address concerns.
• Admin & Business Development Execution:
- Establish, maintain, and implement compliance System with all related rules and requirements, of government departments.
- Process all official documents and ensure all License applications, official approvals and permits are followed up properly to avoid unnecessary violations.
- Establish, maintain, and implement compliance Labor sponsorship system with all government bodies; including, Labor, Immigration, Departments.
- Ensuring that all visas, medical and labor permits are up-to-date and arranging for their timely renewal.
- Manage Lessors, Landlords, and Malls relations.
- Planning, organizing, staffing, leading and controlling projects.
- Analyzing and classifying the market into vertical segments & horizontal sectors to be covered and targeted precisely.
- Tailoring high-end customer oriented solutions.
- Educating sales staff how to proceed within a professional sales cycle.
- Inspiring sales people how to apply the "SPIN" technique on every sales cycle.
- Getting to know deeply about each and every product provided to high-end customers, so that a very strong win-win partnership can be built easily with targeted customer.
- Share the knowledge about competitors’ pros & cons and how to be utilized effectively.
- Refreshing sales people, regularly, with up-to-date knowledge, so that they can professionally perform like playing games!
- Sharpening the skill of turning selling individual product/s into offering a turnkey solution or to integrate with an existing one/s.
- Stimulating the sales passion in every team member DNA to let hitting the target become like victorious festival!
- Forming unique proposals and projects plans that meet customers' case-by-case requirements.
- Orienting, training, coaching and mentoring the sales force.
- Managing VIP clients, key accounts and creating Wow Factor throughout all sales lifecycles.
- Case study (diagnosis and analysis of customers' needs and wants).
- Studying and preparing tenders/ bidding documents and proposals.
- Conducting seminars, presentations and live demonstrations on high-tech products.
- Giving presentation on products range during sales calls and at live exhibitions and events.
