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Haytham ElHagry, Quality Manager

Haytham ElHagry

Quality Manager·Petrolift SAL

Egypt

Bachelor's degree, B.Sc. in Mechanical Aviation Engineering

Work experience

Total years of experience: 16 years, 5 months

Quality Manager

January 2025 - Present

Petrolift SAL

Basra, Iraq

January 2025 - Present

1. Appointed as management representative ensuring QMS meets API Q2 and ISO 9001
requirements.
2. Establish, implement, and maintain the companys QMS in accordance with relevant
standards (e.g., API Q2, ISO 9001, ISO/IEC 17020).
3. Lead internal and external audits to ensure compliance and continuous improvement.
4. Investigate quality issues or client complaints; identify root causes and implement
corrective/preventive actions.
5. Track and report on quality KPIs, non-conformities.
6. Monitor qualifications and certifications of inspectors and ensure compliance with
relevant standards.
7. Maintain records for calibration, inspection procedures, technical documents, and test
certificates.
8. Identify opportunities to improve inspection processes, reduce risk, and enhance service
delivery.

Company industry:
Oil & Gas

Calibration Supervisor and QA/QC Engineer

October 2022 - Present

petrolift Iraq

Basra, Iraq

October 2022 - Present

Company industry:
Oil & Gas
Job role:
Oil and Gas

Calibration Supervisor and QA/QC Engineer

October 2022 - January 2025

Petrolift SAL

Basra, Iraq

October 2022 - January 2025

1. Ensure compliance with the requirements of ISO/IEC 17025, API Q2, ISO 9001
standards.
2. Ensure management system procedures, applicable standards, and regulations are
followed.
3. Establish & Prepare of the calibration laboratory for performing calibration & test
activities.
4. Perform all calibration & Testing activities according to QMS Requirements.
5. Provide necessary equipment and tooling for performing of calibration & testing
activities.
6. Prepare & Review of all Lab procedures, forms.
7. Prepare and implement the calibration & maintenance plans.

Company industry:
Oil & Gas

Calibration Lab. Manager and QA/QC Supervisor

September 2019 - October 2022

Integrated Engineering Petroleum Services

Cairo, Egypt

September 2019 - October 2022

• Directed calibration and testing operations in laboratory, workshop, and outdoor environments, ensuring adherence to industry standards and regulations.
• Optimized daily workflows by focusing on calibration and testing methodologies, significantly boosting operational efficiency.
• Mentored and developed calibration team members, enhancing their technical skills and improving overall work quality.
• Implemented stringent monitoring of equipment and reference standards, maintaining precise re-calibration schedules to ensure measurement accuracy.
• Collaborated with cross-functional teams to integrate quality control measures, contributing to product reliability and performance.

Company industry:
Oil & Gas
Job role:
Oil and Gas

Calibration lab. manager and QA/QC supervisor

October 2019 - January 2022

Integrated engineering petroleum services (IEPS)

Cairo, Egypt

October 2019 - January 2022

1. Manage and follow up all calibration/testing processes in lab. and workshop or
outdoor (Rig Site).
2. Supervise day-to-day business activity & calibration / testing technicality.
3. Develop calibration team skills to increase personnel competence and work
quality.
4. Monitor all equipment and reference standards and their re-calibration schedule.
5. Responsible for reviewing and updating calibration and testing certificates.
6. Monitor and implantation of ISO/IEC 17025:2017 standard requirements.
7. Participate in EGAC audit for the accreditation of ISO/IEC 17025:2017.
8. Performing and renewing PT (proficiency testing) for the lab scope of work
(Vacuum - pneumatic, hydraulic pressure gauges & safety valves, micrometers
and calipers).

Company industry:
Oil & Gas

Calibration Engineer

September 2014 - September 2019

Seenopex Oil Services

Basra, Iraq

September 2014 - September 2019

• Executed precise calibration of pressure, air, vacuum, and electrical gauges, significantly improving measurement accuracy and ensuring compliance with DKD R-6-1 standards.
• Led comprehensive testing of relief valves, guaranteeing compliance with API RP 576 and ASME VIII Div.1 standards, thereby enhancing safety and reliability in mechanical systems.
• Conducted thorough inspections of self-contained breathing apparatus (SCBA), confirming operational readiness and adherence to stringent safety regulations.
• Contributed to the successful implementation of ISO 17025 lab accreditation, reinforcing quality control measures and enhancing laboratory credibility.
• Developed a strong foundation in mechanical engineering principles, focusing on quality assurance and process improvement methodologies.

Company industry:
Oil & Gas
Job role:
Engineering

Calibration engineer

January 2014 - January 2019

Seenopex Oil Services (Basra – Iraq branch)

Basra, Iraq

January 2014 - January 2019

1. Calibration of various types of pressure, air, vacuum, electrical gauges, weight
indicators and chart recorders in accordance with DKD R-6-1, 2014.standard.
2. Testing of various types of relieve valves in accordance with API RP 576 & API
527
3. Inspection of self-contained breathing apparatus SCBA.
4. Calibrating fixed gas detection systems, portable multi gas detectors (CO, CH4,
H2S and O2), and portable single gas detectors (H2S).
5. Calibration of torque wrenches.
6. Preparing calibration certificates and the related report for each job.
7. Uncertainty calculation for the calibration process.
8. Performing calibration in Seenopex calibration lab or in rig site.
9. Participating in implantation of ISO 17025 accreditation.
10. Familiar with calibration and testing standards such as API, ISO, ASME, DKD
etc…
11. Work with many drilling and service companies as: Halliburton, Baker Hughes,
Schlumberger, Weatherford, Nabors, Turkish petroleum international company
TPIC, Iraqi Drilling Company IDC, Daqing, Antonoil, Greatwall, Bohai,
Zpec, Silk road

Company industry:
Oil & Gas

Warranty Administrator

May 2013 - August 2014

Brilliance Bavarian Auto Co.

Cairo, Egypt

May 2013 - August 2014

• Leveraged expertise in warranty processes to develop and implement efficient quality control measures, ensuring product reliability and customer satisfaction.
• Established and maintained rigorous quality standards in alignment with engineering best practices, promoting compliance and consistency across operations.
• Analyzed warranty claims data to identify trends and areas for improvement, driving enhancements in product design and performance.
• Collaborated with cross-functional teams to optimize repair processes, resulting in reduced turnaround times and increased customer trust.
• Utilized strong analytical skills to manage and assess financial reports, contributing to the overall efficiency of warranty and quality control operations.

Company industry:
Automotive Dealership & Distributor
Job role:
Engineering

Warranty supervisor

January 2013 - January 2014

Brilliance Bavarian Auto Co.

Cairo, Egypt

January 2013 - January 2014

Company industry:
Automotive Dealership & Distributor

Warranty Manager

July 2012 - April 2013

Peugeot CDCM

Cairo, Egypt

July 2012 - April 2013

• Streamlined the submission and management of warranty claims within the Peugeot dealer network, achieving timely processing and resolution.
• Enhanced communication and operational efficiency by conducting thorough follow-ups on submitted claims.
• Managed credit applications, identifying and rectifying anomalies to boost accuracy and elevate customer satisfaction.
• Ensured compliance with Peugeot Warranty policy across the dealership network, upholding quality standards and reinforcing operational integrity.
• Developed a keen understanding of mechanical systems and quality control processes, positioning myself for a transition into a Mechanical Engineer and Quality Control Engineer role.

Company industry:
Automotive Dealership & Distributor
Job role:
Engineering

Warranty manager

January 2012 - January 2013

Peugeot CDCM

Cairo, Egypt

January 2012 - January 2013

Company industry:
Automotive Dealership & Distributor

Technical Advisor

September 2010 - July 2012

Peugeot CDCM Ghamra Service center

Cairo, Egypt

September 2010 - July 2012

• Analyzed and resolved intricate technical challenges, improving workshop operational efficiency and productivity.
• Developed and implemented high-quality engineering solutions, leading to a notable increase in customer satisfaction ratings.
• Leveraged comprehensive expertise in spare parts catalogues to streamline inventory management, effectively minimizing equipment downtime.
• Complied with all safety regulations and protocols, fostering a safer workplace and reducing incident rates.
• Engaged with cross-functional teams to ensure quality assurance and enhance project outcomes, driving continuous improvement initiatives.

Company industry:
Automotive Dealership & Distributor
Job role:
Engineering

Technical advisor and warranty responsible

January 2010 - January 2012

Peugeot CDCM Ghamra Service center

Cairo, Egypt

January 2010 - January 2012

Company industry:
Automotive Repair, Spare Parts, & Support Services

Education

Institute of aviation engineering and technology

May 2008

May 2008

Bachelor's degree, B.Sc. in Mechanical Aviation Engineering

Egypt

* Institute of Aviation Engineering and technology B.Sc. in Mechanical Aviation Engineering Graduation year: 2008 Overall grade: Very good Graduation Project: Design & Manufacture of a Micro Air Vehicle Graduation Project Grade: Very Good

Institute of Aviation Engineering and technology

May 2008

May 2008

Bachelor's degree, Mechanical

Egypt

General Secondary Certificate

May 2002

May 2002

High school or equivalent, Thanaweya Amma

Egypt

• General Secondary Certificate (Thanaweya Amma) Youssef El-Seba’ei Experimental Language School (91%)

Skills

Inspection
Expert
Inspection
Expert
Quality Auditing
Expert
Quality Auditing
Expert
Oil and Gas
Expert
Oil and Gas
Expert
Calibration
Expert
Calibration
Expert
Quality
Expert
Quality
Expert
MS Office
Expert
MS Office
Expert
Matlab
Intermediate
Matlab
Intermediate
Calibration
Expert
Calibration
Expert
quality
Expert
quality
Expert
Inspection
Expert
Inspection
Expert
Warranty
Expert
Warranty
Expert
Automotive Repair
Expert
Automotive Repair
Expert
Automotive Engineering
Expert
Automotive Engineering
Expert
Customer Satisfaction
Expert
Customer Satisfaction
Expert
Spare Parts
Expert
Spare Parts
Expert
APPLICATION PROGRAMMING INTERFACE API
Intermediate
APPLICATION PROGRAMMING INTERFACE API
Intermediate
COMPUTER DATA STORAGE
Intermediate
COMPUTER DATA STORAGE
Intermediate
CONTINUOUS IMPROVEMENT PROCESS
Intermediate
CONTINUOUS IMPROVEMENT PROCESS
Intermediate
INTERNATIONAL STANDARDS
Intermediate
INTERNATIONAL STANDARDS
Intermediate
ISO 9000 SERIES
Intermediate
ISO 9000 SERIES
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
PROJECT RISK MANAGEMENT
Intermediate
PROJECT RISK MANAGEMENT
Intermediate
QUALITY MANAGEMENT
Intermediate
QUALITY MANAGEMENT
Intermediate
QUALITY MANAGEMENT SYSTEMS
Intermediate
QUALITY MANAGEMENT SYSTEMS
Intermediate

Languages

English
Expert
Arabic
Expert

Training and Certifications

Certifications
Introduction to project management professional
Integrated course for calibration of electrical gauges
Uncertainty of measurement for calibration labs
Rumaila safety training
Advanced pressure metrology
Calibration of gas detection sensors
Calibration of self-contained breathing apparatus (SCBA)
Inspection, operation, maintenance and testing of pressure relieving devices
LACT Equipment calibration and maintenance
Service, repair and calibration of torque wrenches and operation of calibration equipment
Modern methods in calibration of measuring devices
Ventil Valve Test Unit VCB30 Operation, principals and safety features.
Lean Six Sigma Green Belt
Total Quality Management
Integrated Program of QMS according to ISO 17025:2017 (Awareness – Documentation and Internal Audit
Introduction, Internal auditor, Implementation
Integrated management systems (ISO 9001:2015, ISO 14001:2015, ISO
IADC Rig Equipment inspection course
Instrumentation and course control
OSHA for General Industry
Awareness training course quality management system
ISO 9001:2015 Lead Auditor
LEEA Team card 49158 "Foundation course & Lifting Accessories Diploma".
IMS certification
accreditation "Conformity
Driving License Available
Iso 9001 lead auditor
Sep 2023
Lean Six Sigma Green Belt
Apr 2021 - Apr 2024
Show credentials
Total Quality Management
Jan 2021 - Jan 2024
Show credentials
Integrated Program of QMS according to ISO 17025:2017 (Internal Auditor)
Integrated management systems (9001, 14001, 45001) Introduction and Internal Auditor
IADC Rig Equipment inspection course
Oct 2021 - Oct 2023
Show credentials
AT6 Gearbox Training
Peugeot National Training Center CDCM
May 2011 - May 2011
Introduction to technical Advisor
Peugeot Middle East Regional Training Center
Jul 2012 - Jul 2012
Air Condition Maintenance
Peugeot National Training Center CDCM
Mar 2011 - Mar 2011
Warranty Training (The warranty at the core of Management)
Peugeot Middle East Regional Training Center
Sep 2012 - Sep 2012
Technical Advisor Introduction
Peugeot Middle East Regional Training Center
Jan 2011 - Jan 2011
Introduction to Service Advisor
Peugeot National Training Center CDCM
May 2011 - May 2011
Warranty Training
Peugeot Middle East Regional Training Center
May 2011 - May 2011

Training
Modern methods in calibration of measuring devices
Egyptian Organization for Standards & Quality (EOS)
Jan 2020
Show credentials
Uncertainty of measurement for calibration labs
Egyptian Accreditation Council "EGAC”.
Oct 2014
Show credentials
Integrated course for calibration of electrical gauges
National institute for standards "NIS".
Sep 2014
Show credentials