هيثم صفوت عبد الحليم علي  النشار, Senior AFME Service Desk Engineer

هيثم صفوت عبد الحليم علي النشار

Senior AFME Service Desk Engineer

Giza

البلد
مصر - القاهرة
التعليم
بكالوريوس, Computer science department of Information systems
الخبرات
17 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :17 years, 6 أشهر

Senior AFME Service Desk Engineer في Giza
  • مصر
  • أشغل هذه الوظيفة منذ مارس 2011

JOB DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

1- Support end users for all hardware and software problems, including, computer software and hardware, networking, printing, emails, office applications and business applications

2- Follow up and coordinate the purchase of new hardware according to company business processes.

3- Follow up and manage the maintenance of the hardware (computers, laptops, printers, monitors, etc..) whether internally or through external providers.

4- Responsible to manage and maintain suitable stock of spare parts to avoid delays in supporting the users including stock of ink cartridges for printers..

5- Provide first line support for the network, both LAN and WAN, and work in conjunction with the network and system administrators to resolve any problems.

6- Manage the day-to-day operation of the IT department in the factory.

IT Help Desk في LinkDotNet
  • مصر - القاهرة
  • نوفمبر 2008 إلى مارس 2011

JOB DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

1- Support end users for all hardware and software problems, including, computer software and hardware, networking, printing, emails, office applications and business applications

2- Follow up and coordinate the purchase of new hardware according to company business processes.

3- Follow up and manage the maintenance of the hardware (computers, laptops, printers, monitors, etc..) whether internally or through external providers.

4- Responsible to manage and maintain suitable stock of spare parts to avoid delays in supporting the users including stock of ink cartridges for printers..

5- Provide first line support for the network, both LAN and WAN, and work in conjunction with the network and system administrators to resolve any problems.

6- Manage the day-to-day operation of the IT department in the factory.

Developer في Fujitsu
  • مصر - القاهرة
  • يناير 2008 إلى نوفمبر 2008

Develop Windows Applications and Web Application Using These Programming Languages .
1- ASP.Net.
2- C#
Using These Database Versions Like.
MS SQLServer 2000
MS SQLServer 2005
MS SQLServer 2008

Customer Service Rep. في Americana
  • مصر - القاهرة
  • نوفمبر 2006 إلى يناير 2008

1- Answer The Users Calls.

الخلفية التعليمية

بكالوريوس, Computer science department of Information systems
  • في Cairo University
  • يوليو 2011

Iam makinh a Diploma at Cairo University at the Facuity of the computers abd informations department of Information system but Not Certified yet

Specialties & Skills

Windows 7
MS Exchange
Windows Server
Windows Support
Networking
Personal skills
Windows 7
Communication skills
Management and leadership skills
Windows Server 2012
Sales skills
Commercial skills
Soft Skills
Windows XP

اللغات

الانجليزية
متمرّس
العربية
متمرّس
الهولندية
متوسط
الفرنسية
مبتدئ

العضويات

Resala Charity Organization
  • Dam and Duff , Helping The Grandfathers and Grand Mothers , Be a Big Brothers For Orphans young Chil
  • November 2012

التدريب و الشهادات

MCP (الشهادة)
تاريخ الدورة:
January 2008
صالحة لغاية:
March 2008
MCTS (الشهادة)
تاريخ الدورة:
June 2008
صالحة لغاية:
July 2008
MCAD (الشهادة)
تاريخ الدورة:
March 2008
صالحة لغاية:
May 2008
MCSE (الشهادة)
تاريخ الدورة:
January 2009
صالحة لغاية:
March 2009
MCSD (الشهادة)
تاريخ الدورة:
May 2008
صالحة لغاية:
June 2008
MCDST (الشهادة)
تاريخ الدورة:
May 2009
صالحة لغاية:
August 2009
CCNA (الشهادة)
تاريخ الدورة:
November 2009
صالحة لغاية:
November 2009
MCSA 2012 (الشهادة)
تاريخ الدورة:
January 2013
صالحة لغاية:
January 9999

الهوايات

  • Football ;Reading ; Listing To Music and Learn Foreign Languages