Haytham Safwat Abdel Halem Ali  ELNashar, Senior AFME Service Desk Engineer

Haytham Safwat Abdel Halem Ali ELNashar

Senior AFME Service Desk Engineer

Giza

Lieu
Egypte - Le Caire
Éducation
Baccalauréat, Computer science department of Information systems
Expérience
17 years, 6 Mois

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Expériences professionnelles

Total des années d'expérience :17 years, 6 Mois

Senior AFME Service Desk Engineer à Giza
  • Egypte
  • Je travaille ici depuis mars 2011

JOB DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

1- Support end users for all hardware and software problems, including, computer software and hardware, networking, printing, emails, office applications and business applications

2- Follow up and coordinate the purchase of new hardware according to company business processes.

3- Follow up and manage the maintenance of the hardware (computers, laptops, printers, monitors, etc..) whether internally or through external providers.

4- Responsible to manage and maintain suitable stock of spare parts to avoid delays in supporting the users including stock of ink cartridges for printers..

5- Provide first line support for the network, both LAN and WAN, and work in conjunction with the network and system administrators to resolve any problems.

6- Manage the day-to-day operation of the IT department in the factory.

IT Help Desk à LinkDotNet
  • Egypte - Le Caire
  • novembre 2008 à mars 2011

JOB DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

1- Support end users for all hardware and software problems, including, computer software and hardware, networking, printing, emails, office applications and business applications

2- Follow up and coordinate the purchase of new hardware according to company business processes.

3- Follow up and manage the maintenance of the hardware (computers, laptops, printers, monitors, etc..) whether internally or through external providers.

4- Responsible to manage and maintain suitable stock of spare parts to avoid delays in supporting the users including stock of ink cartridges for printers..

5- Provide first line support for the network, both LAN and WAN, and work in conjunction with the network and system administrators to resolve any problems.

6- Manage the day-to-day operation of the IT department in the factory.

Developer à Fujitsu
  • Egypte - Le Caire
  • janvier 2008 à novembre 2008

Develop Windows Applications and Web Application Using These Programming Languages .
1- ASP.Net.
2- C#
Using These Database Versions Like.
MS SQLServer 2000
MS SQLServer 2005
MS SQLServer 2008

Customer Service Rep. à Americana
  • Egypte - Le Caire
  • novembre 2006 à janvier 2008

1- Answer The Users Calls.

Éducation

Baccalauréat, Computer science department of Information systems
  • à Cairo University
  • juillet 2011

Iam makinh a Diploma at Cairo University at the Facuity of the computers abd informations department of Information system but Not Certified yet

Specialties & Skills

Windows 7
MS Exchange
Windows Server
Windows Support
Networking
Personal skills
Windows 7
Communication skills
Management and leadership skills
Windows Server 2012
Sales skills
Commercial skills
Soft Skills
Windows XP

Langues

Anglais
Expert
Arabe
Expert
Néerlandais
Moyen
Français
Débutant

Adhésions

Resala Charity Organization
  • Dam and Duff , Helping The Grandfathers and Grand Mothers , Be a Big Brothers For Orphans young Chil
  • November 2012

Formation et Diplômes

MCP (Certificat)
Date de la formation:
January 2008
Valide jusqu'à:
March 2008
MCTS (Certificat)
Date de la formation:
June 2008
Valide jusqu'à:
July 2008
MCAD (Certificat)
Date de la formation:
March 2008
Valide jusqu'à:
May 2008
MCSE (Certificat)
Date de la formation:
January 2009
Valide jusqu'à:
March 2009
MCSD (Certificat)
Date de la formation:
May 2008
Valide jusqu'à:
June 2008
MCDST (Certificat)
Date de la formation:
May 2009
Valide jusqu'à:
August 2009
CCNA (Certificat)
Date de la formation:
November 2009
Valide jusqu'à:
November 2009
MCSA 2012 (Certificat)
Date de la formation:
January 2013
Valide jusqu'à:
January 9999

Loisirs

  • Football ;Reading ; Listing To Music and Learn Foreign Languages